Lead Residential AV Technician

ProSource; Tampa (FL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

ProSource is seeking an Installer to work with teams and independently complete installs and service calls, with responsibility for timely daily procedures and paperwork. The role includes vehicle care and maintenance and requires proficiency in complex AV installations and control-system setups.

Candidates should perform advanced troubleshooting, networking, and programming across multi-room and security systems.

Qualifications

• Strong verbal and written communication skills.
• Problem-solving and troubleshooting skills.
• Highly detailed, organized, and multitask driven.
• Ability to work on rotating on-call service schedule.
• Proficient in Lead level qualifications and training.

Responsibilities

• Complete complex audio/video installs and setup.
• Control system (lighting/shading) and Theater room installation.
• Satellite/Cable systems setup and install.
• Advanced troubleshooting of simple and complex systems.
• Advanced networking/data system install and setup.
• Strong programming of advanced systems.
• Advanced understanding of multi-room systems and setup.
• Advanced understanding of security system programming and design.
• Tech 2 or better certifications (or obtain within 6 months of hire).
• Completion of Alarm.com Academy (or obtain within 6 months of hire).
• Completion of ProSource University within the first year of employment.

Skills

Troubleshooting

Verbal & written communication

Multitasking

Detail-oriented

Job description

Job Summary

Works with other Installers and independently in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

Benefits

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Key Job Responsibilities

Develop and maintain proficiency in the following areas:

• Complete complex audio/video installs and setup
• Control system (lighting/shading) and Theater room installation
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system install and setup
• Strong programming of advanced systems
• Advanced understanding of multi-room systems and setup
• Advanced understanding of security system programming and design
• Tech 2 or better certifications (or obtain within 6 months of hire)
• Completion of Alarm.com Academy (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment

Minimum Job Requirements

• Strong verbal and written communication skills
• Problem-solving and troubleshooting skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating “on-call” service schedule
• Proficient in all Lead level qualifications
• Assist in training and evaluation of up to Lead level technicians
• Excellent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 2 years of field experience

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.