Senior A/V Technician

ProSource; Long Beach (CA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Company car

Bonus based on performance

Paid time off

Training & development

Job summary

ProSource is seeking a skilled technician to work with Lead Installers on installs and service calls in the field. You will ensure timely completion of daily procedures and paperwork, and maintain the assigned vehicle. Candidates should communicate well, be self-motivated, and able to develop in-field solutions.

You will complete complex audiovisual installations, configure control systems, network setups, and multi-room systems. A strong on-site work ethic and driving record are essential.

Qualifications

• Strong verbal and written communication skills.
• Self-motivated and task-driven with ability to apply best practices.
• Ability to create in-field solutions and use hand/power tools.

Responsibilities

• Complete complex audio/video installs and setup.
• Control system (lighting/shading) and Theater room installation.
• Satellite/Cable systems setup and install.
• Advanced troubleshooting of simple and complex systems.
• Advanced networking/data system install and setup.
• Strong programming of advanced systems.
• Multi-room system setup and security system familiarity.
• Maintain documentation and paperwork as assigned.

Skills

Communication skills

Problem-solving

Field installation

Tools usage

On-call readiness

Tools

Hand tools

Power tools

Networking hardware

Job description

Job Summary

Works with Lead Installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Self-motivated, task-driven, and able to apply “best practices” theory
• Strong problem-solving skills
• Ability to create in the field solutions
• Ability to use hand and power tools

Benefits

• Bonus based on performance
• Company car
• Paid time off
• Training & development

Job Summary

Works with Lead Installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply “best practices” theory
• Strong problem-solving skills
• Ability to create in the field solutions
• Ability to use hand and power tools

Develop and maintain proficiency in the following areas:

Key Job Responsibilities

• Complete complex audio/video installs and setup
• Control system (lighting/shading) and Theater room installation
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system install and setup
• Strong programming of advanced systems
• Advanced understanding of multi-room systems and setup
• Advanced understanding of security system programming and design
• Tech 2 or better certifications (or obtain within 6 months of hire)
• Completion of Alarm.com Academy (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment

Minimum Job Requirements

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating “on-call” service schedule
• Proficient in all Lead level qualifications
• Assist in training and evaluation of up to Lead level technicians
• Excellent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 2 years of field experience

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.