Senior Technical Writer – Finance & Enterprise Documentation

Equifax, Inc. in; Alpharetta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Equifax, Inc. is seeking a Technical Writer to develop high-quality technical documents for finance-related products and services for external customers and internal teams.

The role involves collaboration with design, development, and branding teams to produce standard documentation and training materials. You will craft user manuals, process documentation, and illustrated materials using modern collaboration tools, with an emphasis on accuracy, consistency, and usability across global

Qualifications

• BS or MS degree in English, Technical Writing or related.
• 5+ years of Technical Writer experience in a fast paced environment.
• Ability to produce effective user documentation based on audience analysis.
• Ability to work with minimal supervision and deliver high-quality deliverables.
• Experience using technical documentation tools, processes, and advanced delivery methods.
• Excellent written and verbal English grammar skills.
• Familiarity with Agile software development models and iterative production cadence.

Responsibilities

• Demonstrated experience as a Technical Writer for complex technical or business software applications.
• Create consistent documentation for enterprise customers, global implementation teams, and internal employees.
• Establish tools, templates, and methods to produce effective documentation deliverables.
• Coordinate with design and branding teams to ensure compliance with content, format, and brand standards.
• Work closely with software development teams to ensure technical accuracy of user content.
• Collaborate with other writers to ensure guidelines, tools, and styles are employed consistently.
• Ensure publications are authored in accordance with Equifax and industry best practices.
• Differentiate conceptual, procedural, and reference information types.
• Manage single-source and reusable content to enable automatic updates across documents.
• Understand version control concepts related to content management systems.
• Administer conditional content for differentiated global audiences or regional variables.

Skills

Technical writing

Audience analysis

Communication skills

Agile familiarity

Collaboration

Version control

Education

BS or MS in English or Technical Writing

Tools

XML

Markdown

HTML

Job description

Equifax, Inc. is seeking a Technical Writer to develop high-quality technical documents for finance-related products and services for external customers and internal teams.

The role involves collaboration with design, development, and branding teams to produce standard documentation and training materials. You will craft user manuals, process documentation, and illustrated materials using modern collaboration tools, with an emphasis on accuracy, consistency, and usability across global