Senior Technical Writer

P2P; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Senior Technical Writer for its Developer Experience team. This remote role involves creating technical documentation and collaborating across teams to enhance user experience in navigating complex technologies. The ideal candidate has extensive experience and a passion for user empowerment through effective documentation.

Qualifications

• Minimum 5 years experience creating technical documentation.
• Proven ability in crafting guides, code examples, and API libraries.
• Strong writing skills, clear and logical content.

Responsibilities

• Write, design, and update documentation and sample code.
• Collaborate with various teams to enhance documentation.
• Research documentation best practices.

Skills

Technical Documentation

Writing Skills

Organizational Skills

Customer Empathy

Job description

Mysten Labs believes that decentralized and open protocols are the bedrock of the internet of value. This is why at Mysten Labs, we are creating foundational infrastructure to accelerate the adoption of decentralized protocols based on blockchain technologies.

Mysten Labs is hiring a Senior Technical Writer to join the Developer Experience team. Technical Writers create content that enables customer success using Mysten Labs’ technologies, specifically among developers, node operators, and partners. Content deliverables include but are not limited to reference guides, release notes, tutorials, and educational content. The products and projects this position supports include public facing developer products, Sui Move, Sui SDKs, Sui Wallet and Enoki.

What You'll Do:

• Write, design, and update documentation and sample code.

• Communicate across and collaborate with the Engineering, Product, Marketing, Developer Relations, Technical Writing, and Partnership teams, taking their input to continuously enhance the documentation experience for our community of developers.

• Researching documentation best practices among the tech industry and other top blockchains

• Contributing to documentation tooling and processes to support more efficient, scalable, and collaborative documentation development.

What You’ll Have:

• Minimum 5 years of experience creating technical documentation for complex, deep technical topics or product suite.

• Proven experience creating technical documentation, including guides, code examples, and API libraries

• Proficiency in writing structured content that uses variables and metadata to serve context-sensitive material to unique audiences.

• Experience supporting product release cycles in a fast-paced, ambiguous environment.

• Excellent writing and grammatical skills; content is clear, succinct, and logical.

• Strong organizational skills; ability to manage expectations and maintain focus.

• Grit; a sustained history of hard work and perseverance.

• Curiosity; a bias to constantly question, dig deeper, and learn.

• Customer empathy; an ability to understand the technical and conceptual challenges of users trying to learn a new technology, combined with a passion to empower those individuals with the right documentation and training materials to self-serve and be successful.

Nice to Have:

• Familiarity with blockchain technology

Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!