Senior Technical Writer

Insight Global; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

A consulting firm is seeking a Technical Writer in Richmond, Virginia, to enhance documentation and improve process clarity. This role involves reviewing existing materials, documenting undocumented processes, and creating a centralized knowledge base. The candidate will collaborate with the team to ensure accuracy and maintain Microsoft SharePoint as the primary repository. This position requires on-site presence four days a week and emphasizes the importance of accessibility and organization of team information.

Qualifications

• Experience in technical writing and documentation practices.
• Strong attention to detail for improving clarity and accuracy.
• Ability to collaborate effectively with team members.

Responsibilities

• Review and enhance existing documentation for clarity.
• Document repeatable processes and organize critical information.
• Maintain SharePoint libraries as a central repository.
• Collaborate with team to validate documentation and promote best practices.
• Design, administer, and maintain SharePoint libraries and pages.

Skills

Technical writing

Documentation

Process documentation

SharePoint

Information architecture

Education

Bachelor's degree in English, Communications, or related field

Tools

Microsoft SharePoint

Job description

Technical Writer:

The Structure & Bridge Division is seeking a consultant to lead the review, enhancement, and documentation of the team’s repeatable processes. This role will ensure that all workflows are clearly defined, consistently applied, and easily accessible for future reference.

• Conduct a comprehensive review of existing documentation and update materials as needed to improve clarity and accuracy.
• Identify and document repeatable processes that are currently undocumented, ensuring all critical information is captured and organized.
• Develop a structured knowledge base to support team efficiency and long-term accessibility of information.
• Collaborate with team members to validate process documentation and promote best practices.
• Design, administer, and maintain Microsoft SharePoint libraries and pages to serve as the central repository for process documentation.

Onsite 4 days a week

Hours: East Coast Hours