Senior Technical Writer

Strategic Operational Solutions, Inc; Ashburn (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Strategic Operational Solutions (STOPSO) in Ashburn, VA is seeking a Senior Technical Writer to lead the creation and delivery of service advisories, system status notifications, user guides, SOPs, and training materials. The role may be onsite at a government facility or a contractor facility, reflecting STOPSO's ISO certifications and IT services leadership.

The successful candidate will drive technical communication strategy, develop executive-level communications, produce service and user

Qualifications

• Bachelor's degree in Technical Communication, English, Journalism, or related field.
• Five (5) years technical writing experience in an IT environment.

Responsibilities

• Lead technical communication strategy.
• Develop executive-level communications.
• Produce service and user guides.
• Manage emergency communication products.
• Support after-hours communications requirements.
• Coordinate stakeholder review and approval cycles.
• Mentor junior writers.

Skills

Technical writing

Communication

Education

Bachelor's degree in Technical Communication, English, Journalism, or related field

Job description

Brief Overview of Position:

Strategic Operational Solutions (STOPSO) is seeking candidates for the Senior Technical Writer role that serves the organization. This role could be filled both onsite at a Government facility or at a contractor provided facility. STOPSO is ISO 9001, ISO 20000-1, ISO 27001 certified and CMMI-SVC Level 2 appraised IT Services and Solutions company. We look for talented people to join our Team to develop and deliver solutions. Our environment is cutting-edge and highly rewarding, our team members are constantly learning and sharing their knowledge with our customers and each other. Our employees receive recognition for the solutions they provide to our customers and the value they bring to our company. Consider joining us today to make a difference.

Primary Responsibilities:

The Senior Technical Writer serves as lead technical writer supporting Service Advisories, System Status notifications, user guides, SOPs, training materials, communications products, and major incident communications.

• Lead technical communication strategy.
• Develop executive-level communications.
• Produce service and user guides.
• Manage emergency communication products.
• Support after-hours communications requirements.
• Coordinate stakeholder review and approval cycles.
• Mentor junior writers.

Qualifications:

• Bachelor's degree in Technical Communication, English, Journalism, or related field.
• Five (5) years technical writing experience in an IT environment.