Senior Technical Writer - IT Services & Incident Comms

Strategic Operational Solutions, Inc; Ashburn (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Strategic Operational Solutions (STOPSO) in Ashburn, VA is seeking a Senior Technical Writer to lead the creation and delivery of service advisories, system status notifications, user guides, SOPs, and training materials. The role may be onsite at a government facility or a contractor facility, reflecting STOPSO's ISO certifications and IT services leadership.

The successful candidate will drive technical communication strategy, develop executive-level communications, produce service and user

Qualifications

• Bachelor's degree in Technical Communication, English, Journalism, or related field.
• Five (5) years technical writing experience in an IT environment.

Responsibilities

• Lead technical communication strategy.
• Develop executive-level communications.
• Produce service and user guides.
• Manage emergency communication products.
• Support after-hours communications requirements.
• Coordinate stakeholder review and approval cycles.
• Mentor junior writers.

Skills

Technical writing

Communication

Education

Bachelor's degree in Technical Communication, English, Journalism, or related field

Job description

Strategic Operational Solutions (STOPSO) in Ashburn, VA is seeking a Senior Technical Writer to lead the creation and delivery of service advisories, system status notifications, user guides, SOPs, and training materials. The role may be onsite at a government facility or a contractor facility, reflecting STOPSO's ISO certifications and IT services leadership.

The successful candidate will drive technical communication strategy, develop executive-level communications, produce service and user