Senior Technical Training Lead — Global Operations

Peraton; Reston (VA); On-site; USD 66,000 - 106,000; Full time

Job summary

Peraton is seeking a Technical Training Lead Associate to support DHA GSC Service Operations. You will lead a team of trainers and oversee the creation of core training content for MTF, DHA, and GSC personnel across multiple delivery modes.

The role requires strong technical and training backgrounds, with the ability to develop and deliver material that aligns with Government standards and contract requirements.

Qualifications

• Proven ability to develop and deliver training content.
• Experience training diverse topics including technical and operational.
• Strong communication and customer service skills.

Responsibilities

• Train DHA personnel to Government specification.
• Ensure training materials meet GSC standards.
• Coordinate on-site or remote training for Service Desk apps.
• Develop training for GSC Service Operations to meet contract requirements.
• Create knowledge base articles to support training activities (ServiceNow).

Skills

MS Office

Training delivery

Customer service

Public speaking

English proficiency

Education

BS/BA

High school diploma +9 yrs exp

Tools

ServiceNow

ITIL

Captivate

Adobe CC

Job description

Peraton is seeking a Technical Training Lead Associate to support DHA GSC Service Operations. You will lead a team of trainers and oversee the creation of core training content for MTF, DHA, and GSC personnel across multiple delivery modes.

The role requires strong technical and training backgrounds, with the ability to develop and deliver material that aligns with Government standards and contract requirements.