Senior Technical Trainer: Printing Ops & Automation

Shutterfly; Plano (TX); On-site; USD 75,000 - 105,000; Full time

Job summary

Shutterfly is seeking a Technical Trainer to develop the technical capabilities of manufacturing operators and technicians in a high-volume print environment. The role focuses on delivering, facilitating, and continuously improving training programs for printing equipment, automation, maintenance, troubleshooting and operational reliability.

The position emphasizes working on-site with travel up to 30% to support labs and vendor sites, leveraging a 4-year degree or equivalent experience with HP

Qualifications

• 4-year degree in Graphic Communications/Printing Technology/Graphic Arts or 8 years experience in digital publishing and/or commercial printing with HP Indigo digital presses
• DFE’s, hardware and software systems
• Experience developing or delivering technical training programs
• Experience supporting digital print manufacturing operations
• Experience working directly with OEM equipment manufacturers and vendors
• Experience troubleshooting electrical, mechanical, pneumatic, and automated systems

Responsibilities

• Develop, deliver, and maintain technical training programs for manufacturing operators and technicians.
• Demonstrate repair, troubleshooting, adjustment, calibration, and preventive maintenance techniques on print production equipment.
• Evaluate operator and technician competencies through observation and practical demonstrations.
• Coordinate, schedule, and facilitate vendor-led technical training programs.
• Convert vendor documentation into site-specific training materials and certifications.
• Support audits and compliance reviews related to training records.

Skills

Troubleshooting systems (electrical/me

Training program development

Digital print manufacturing

OEM/vendor collaboration

Travel readiness

Education

Baccalaureate in Graphic Communications/Printing Technology/Graphic Arts

Tools

HP Indigo digital presses

Job description

Shutterfly is seeking a Technical Trainer to develop the technical capabilities of manufacturing operators and technicians in a high-volume print environment. The role focuses on delivering, facilitating, and continuously improving training programs for printing equipment, automation, maintenance, troubleshooting and operational reliability.

The position emphasizes working on-site with travel up to 30% to support labs and vendor sites, leveraging a 4-year degree or equivalent experience with HP