On-Site Printing Tech Trainer – Manufacturing Ops

Shutterfly; Fort Mill (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Shutterfly is seeking a Technical Trainer to develop and deliver training for manufacturing operators and technicians in a high-volume print environment.

You will convert vendor content into site-specific programs, assess competencies, and support audits, while traveling up to 30% to support other lab locations and events. The role emphasizes equipment maintenance, troubleshooting, and ensuring operational reliability.

Qualifications

• 4-year degree in Graphic Communications/Printing Technology/Graphic Arts or 8 years of experience in digital publishing and/or commercial printing with HP Indigo digital presses.
• Experience developing or delivering technical training programs.
• Experience supporting digital print manufacturing operations.
• Experience with OEM equipment manufacturers and vendors.
• Experience troubleshooting electrical, mechanical, pneumatic, and automated systems.

Responsibilities

• Develop, deliver, and maintain technical training programs for manufacturing operators and technicians.
• Work directly on print production equipment to demonstrate repair, troubleshooting, adjustment, calibration, and preventive maintenance techniques.
• Evaluate operator and technician competencies through observation and practical demonstrations.
• Maintain expertise in printing technologies and technical best practices.
• Coordinate, schedule, and facilitate vendor-led technical training programs.
• Convert vendor documentation and technical content into site-specific training materials, work instructions, and certification programs.
• Improve training tools, materials, and processes based on feedback and operational needs.
• Support audits and compliance reviews related to technical qualifications and training records.

Skills

Technical training delivery

Vendor coordination

Troubleshooting systems

Education

Bachelor’s degree in Graphic Communications/Printing Technology/Graphic Arts

Tools

HP Indigo digital presses

DFE hardware & software systems

Job description

Shutterfly is seeking a Technical Trainer to develop and deliver training for manufacturing operators and technicians in a high-volume print environment.

You will convert vendor content into site-specific programs, assess competencies, and support audits, while traveling up to 30% to support other lab locations and events. The role emphasizes equipment maintenance, troubleshooting, and ensuring operational reliability.