Senior Printing Tech Trainer - Ops Excellence

Shutterfly; Tempe (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Shutterfly is seeking a Technical Trainer to develop and deliver technical training for manufacturing operators and technicians in a high-volume print environment. You will work directly on production equipment, demonstrate maintenance techniques, and validate operator competencies.

Role requires a 4-year degree in a relevant field or extensive experience in digital printing and HP Indigo systems; travel up to 30% is required to support multiple lab locations and vendor training programs.

Qualifications

• Bachelor's degree or 8+ years in digital printing/Publishing required.
• Experience designing and delivering technical training programs preferred.
• Experience with digital print manufacturing operations preferred.
• Experience working with OEM equipment manufacturers and vendors.
• Strong troubleshooting skills for electrical, mechanical, pneumatic and automated systems.

Responsibilities

• Develop, deliver, and maintain technical training programs for manufacturing operators and technicians.
• Demonstrate repair, troubleshooting, adjustment, calibration, and preventive maintenance on print production equipment.
• Evaluate operator and technician competencies through observation and practical demonstrations.
• Maintain expertise in printing technologies and best practices.
• Coordinate and facilitate vendor-led technical training programs.
• Create site-specific training materials, work instructions, and certification programs.
• Improve training tools, materials, and processes based on feedback.
• Support audits and compliance reviews related to technical qualifications and training records.

Skills

Graphic Communications degree

8+ years printing experience

Technical training development

OEM equipment experience

Electrical/mechanical troubleshooting

Education

Bachelor's degree in Graphic Communications/Printing Technology/Graphic Arts

Tools

HP Indigo digital presses

DFE systems

Job description

Shutterfly is seeking a Technical Trainer to develop and deliver technical training for manufacturing operators and technicians in a high-volume print environment. You will work directly on production equipment, demonstrate maintenance techniques, and validate operator competencies.

Role requires a 4-year degree in a relevant field or extensive experience in digital printing and HP Indigo systems; travel up to 30% is required to support multiple lab locations and vendor training programs.