Senior Technical Services Lead: Packaging Solutions

International Paper; Lithonia (GA); Vor Ort; USD 83.000 - 110.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Life insurance

401(k)

Paid time off

Tuition reimbursement

Student loan repayment

Flexible spending accounts

Disability insurance

Voluntary benefits

Zusammenfassung

International Paper is seeking a Complex Technical Services Representative in Griffin, GA, serving four plants and supporting packaging applications. You will resolve technical issues affecting sales installations, coordinate with senior leaders, and help develop customer value propositions.

Responsibilities include visiting facilities, providing market feedback, and delivering financial solutions while acting as a technical expert in product sales and manufacturing.

Qualifikationen

• BS/BA in related field required.
• 8+ years experience with packaging applications.
• Maintenance or engineering education or advanced trade certification is a plus.
• Experience in the corrugated box industry is a plus.

Aufgaben

• Work with customers across the four plants of the complex.
• Resolve significant technical, scientific, or engineering issues that affect sales installation and utilization of products/services.
• Coordinate appropriate course of action with senior technical leaders.
• Provide insights for development of customer value propositions to create IP market advantage.
• Provide feedback on market, customer, and competitive activity influencing the market.
• Participate in development and delivery of financial solutions.
• Act as a technical expert in troubleshooting product sales, manufacturing, and development.
• Visit company facilities to identify and resolve technical product manufacturing issues and install/repair equipment as needed.
• Serve as a resource for internal departments and may be sought for advice and solutions.
• Identify and initiate problem-resolution process improvements; be primary resource to company and customer operations.

Kenntnisse

Customer focus

Problem solving

Drive for results

Action oriented

Priority setting

Ausbildung

BS/BA in related field

Jobbeschreibung

International Paper is seeking a Complex Technical Services Representative in Griffin, GA, serving four plants and supporting packaging applications. You will resolve technical issues affecting sales installations, coordinate with senior leaders, and help develop customer value propositions.

Responsibilities include visiting facilities, providing market feedback, and delivering financial solutions while acting as a technical expert in product sales and manufacturing.