Senior Technical Services Lead - Metals & Thermal Processing

Adecco; Connecticut; Hybrid; USD 120,000 - 150,000; Full time

Job summary

Adecco is seeking a Hybrid Technical Services Manager for a global manufacturing organization specializing in advanced thermal processing and engineered metal solutions. You will serve as the primary technical resource for customers, operations, quality, and commercial teams.

This high-impact role requires a metallurgical or materials science background with 5+ years in heat treating, brazing, or related environments and expertise in AS9100/NADCAP.

Qualifications

• Bachelor's degree in Metallurgy, Materials Science, Materials Engineering, or a related technical discipline.
• 5+ years of experience in manufacturing, heat treating, brazing, thermal processing, or related environments.
• Strong knowledge of metallurgy, heat treatment principles, time-temperature transformation relationships, and brazing processes.
• Experience with aerospace quality systems and standards such as AS9100, NADCAP, CQI-9, CQI-12, and IATF 16949.
• Proven ability to solve technical and process-related challenges in a manufacturing environment.
• Strong customer-facing communication and project management skills.
• Experience with SPC, root cause analysis, corrective actions, and continuous improvement preferred.

Responsibilities

• Provide technical leadership and support to customers, sales teams, operations, and quality departments.
• Serve as the subject matter expert for brazing, heat treating, nitriding, and related thermal processing technologies.
• Support customer applications, new product introductions, and process development activities.
• Develop and implement processing parameters based on customer specifications, drawings, and requirements.
• Lead investigations related to quality concerns, corrective actions, and root cause analysis.
• Drive continuous improvement initiatives and collaborate with operations to optimize manufacturing processes.
• Support compliance with aerospace and industry quality standards including AS9100 and NADCAP.
• Prepare technical reports, process documentation, control plans, and first article inspection reports.
• Conduct technical training and mentor employees on metallurgical principles, quality systems, and problem-solving methodologies.
• Participate in customer meetings and serve as a trusted technical advisor.

Job description

Adecco is seeking a Hybrid Technical Services Manager for a global manufacturing organization specializing in advanced thermal processing and engineered metal solutions. You will serve as the primary technical resource for customers, operations, quality, and commercial teams.

This high-impact role requires a metallurgical or materials science background with 5+ years in heat treating, brazing, or related environments and expertise in AS9100/NADCAP.