Technical Services Manager

Adecco; Connecticut; Hybrid; USD 120,000 - 150,000; Full time

Job summary

Adecco is seeking a Hybrid Technical Services Manager for a global manufacturing organization specializing in advanced thermal processing and engineered metal solutions. You will serve as the primary technical resource for customers, operations, quality, and commercial teams.

This high-impact role requires a metallurgical or materials science background with 5+ years in heat treating, brazing, or related environments and expertise in AS9100/NADCAP.

Qualifications

• Bachelor's degree in Metallurgy, Materials Science, Materials Engineering, or a related technical discipline.
• 5+ years of experience in manufacturing, heat treating, brazing, thermal processing, or related environments.
• Strong knowledge of metallurgy, heat treatment principles, time-temperature transformation relationships, and brazing processes.
• Experience with aerospace quality systems and standards such as AS9100, NADCAP, CQI-9, CQI-12, and IATF 16949.
• Proven ability to solve technical and process-related challenges in a manufacturing environment.
• Strong customer-facing communication and project management skills.
• Experience with SPC, root cause analysis, corrective actions, and continuous improvement preferred.

Responsibilities

• Provide technical leadership and support to customers, sales teams, operations, and quality departments.
• Serve as the subject matter expert for brazing, heat treating, nitriding, and related thermal processing technologies.
• Support customer applications, new product introductions, and process development activities.
• Develop and implement processing parameters based on customer specifications, drawings, and requirements.
• Lead investigations related to quality concerns, corrective actions, and root cause analysis.
• Drive continuous improvement initiatives and collaborate with operations to optimize manufacturing processes.
• Support compliance with aerospace and industry quality standards including AS9100 and NADCAP.
• Prepare technical reports, process documentation, control plans, and first article inspection reports.
• Conduct technical training and mentor employees on metallurgical principles, quality systems, and problem-solving methodologies.
• Participate in customer meetings and serve as a trusted technical advisor.

Job description

Location flexibility for candidates currently residing in CT or NH

Salary: $120,000 to $150,000 +15% Bonus

Hybrid work schedule

This job has a lot of freedom; mainly is to make sure everything runs smoothly and meets operation standards (NO sales involved; just managing current clients)

A global manufacturing organization specializing in advanced thermal processing and engineered metal solutions is seeking a Hybrid Technical Services Manager to serve as the primary technical resource for customers, operations, quality, and commercial teams.

This is a high-impact leadership opportunity for an experienced metallurgical or materials professional with expertise in brazing, heat treating, nitriding, and aerospace quality systems.

Key Responsibilities

Provide technical leadership and support to customers, sales teams, operations, and quality departments

Serve as the subject matter expert for brazing, heat treating, nitriding, and related thermal processing technologies

Support customer applications, new product introductions, and process development activities

Develop and implement processing parameters based on customer specifications, drawings, and requirements

Lead investigations related to quality concerns, corrective actions, and root cause analysis

Drive continuous improvement initiatives and collaborate with operations to optimize manufacturing processes

Support compliance with aerospace and industry quality standards including AS9100 and NADCAP

Prepare technical reports, process documentation, control plans, and first article inspection reports

Conduct technical training and mentor employees on metallurgical principles, quality systems, and problem-solving methodologies

Participate in customer meetings and serve as a trusted technical advisor

Qualifications

Bachelor's degree in Metallurgy, Materials Science, Materials Engineering, or a related technical discipline

5+ years of experience in manufacturing, heat treating, brazing, thermal processing, or related environments

Strong knowledge of metallurgy, heat treatment principles, time-temperature transformation relationships, and brazing processes

Experience with aerospace quality systems and standards such as AS9100, NADCAP, CQI-9, CQI-12, and IATF 16949

Proven ability to solve technical and process-related challenges in a manufacturing environment

Strong customer-facing communication and project management skills

Experience with SPC, root cause analysis, corrective actions, and continuous improvement preferred

Preferred Backgrounds

Metal Finishing / Surface Treatment

Materials Engineering

Metallurgical Engineering

Compensation

Base Salary: $120,000 to $145,000 +15% Bonus

Career Growth within a Global Organization

All inquiries and applications will be handled with the strictest confidence.