Senior Technical Service Specialist

Novonesis; Franklinton (NC); On-site; USD 83,000 - 155,000; Full time

Benefits offered by this job

401(k) matching

Vacation & holidays

Wellness Time

Health insurance

Dental

Vision

Life insurance

HSA

Employee assistance program

Parental leave

Tuition reimbursement

Job summary

Novonesis is seeking a Senior Technical Service Specialist to support our Bioenergy team across the US, partnering with ethanol plants to understand processes and challenges while delivering our broad portfolio of products and services. You will apply strong analytical skills and clear communication to translate technical insights into practical, economic benefits for customers.

Expect to travel roughly 50% and to operate from a Midwest home office supporting corn belt customers.

Qualifications

• BS degree in a scientific field and a minimum of 4 years' relevant experience in ethanol or agricultural industries.
• Solid science background including engineering, data analysis and fermentation.
• Ability to travel approximately 50%.

Responsibilities

• Learn customer processes at US ethanol plants and understand challenges.
• Deliver Novonesis Bioenergy products and services.
• Collaborate with customers and internal Bioenergy team to drive value.

Skills

Strong communication

Analytical thinking

Travel readiness

Education

BS degree in Engineering or sciences

Job description

Interested in a career that matters?Join us as our newest Senior Technical Service, Specialist!We are looking for an experienced and personable candidate to join our Bioenergy Technical Service team. You will work with our customers at ethanol plants across the US to learn their processes, understand their challenges, and deliver products and services from Novonesis’ wide portfolio.Welcome to BioenergyThe US ethanol industry is an exciting and dynamic place to work, and we are looking for motivated individuals to implement our market-leading products and services. This will require strong collaboration both with the ethanol producers and the Novonesis Bioenergy team.The role & your impactYou should be a strong logical thinker with the ability to solve complex technical problems and communicate in an understandable and convincing manner. In addition, you should have a business understanding of how the science will impact economic factors for Novonesis and our customers. In this dynamic and evolving industry, you will need to be able to adapt to exciting and ever-changing information and technology.What you'll need to be successfulMinimum of a BS degree in a scientific field such as Engineering, Chemistry, Biology, Microbiology, Biochemistry and a minimum of 4 years of relevant experience in the Ethanol industry or Agricultural industry.Solid science background, including engineering, data analysis and fermentation. An ideal candidate will have both process experience in the ethanol or corn milling industry and experience working in a technical service or technical sales role.Ability to travel approximately 50%.The job level can potentially be adjusted to accommodate applicants with significantly more experience.Compensation & Benefits:Expected salary range: $83,000-$155,000Benefits you will enjoy:401(k) with up to a 9% company contribution!Minimum of 3 weeks' vacation plus 12 holidays and 2 weeks of Wellness TimeHealth, Dental, Vision & Life insuranceHealthcare savings account option with generous employer contributionEmployee assistance programParental leaveTuition reimbursementAll benefits begin on your first day!Location: This position will be based out of a home office in the Midwest to best serve our customers in the US corn belt.Application deadline: October 23, 2026Our purpose guides the wayIn Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply.Opportunities for everyoneWe are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying.We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.Explore other openingsIf this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/CareerWork Location: In person