Senior Technical Program Manager, Systems & Delivery

Dun-; Jacksonville (FL); On-site; USD 120,000 - 155,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave (16 weeks)

Education assistance

Volunteer days & donation matching

401k with company matching

Health, dental & vision insurance

Job summary

Dun & Bradstreet is seeking a Technical Program Manager (Systems) in Jacksonville, FL to lead complex, multi-project programs across Corporate Finance Systems. You will define strategy, govern execution, and drive improvements across teams and geographies.

Responsibilities include establishing KPIs, managing budgets, and delivering executive-level insights. The role requires senior-level program leadership with strong stakeholder management and governance expertise.

Qualifications

• Bachelor's degree in CS or related technical discipline or Business Management with comparable technical experience.
• Minimum 12 years managing end-to-end project delivery across multiple initiatives.
• Proven experience leading large-scale, cross-functional programs.

Responsibilities

• Establish program governance frameworks, success metrics, and KPIs aligned to business outcomes.
• Drive prioritization and sequencing of initiatives across the Corporate Finance Systems portfolio.
• Oversee delivery of multiple interdependent projects within the program portfolio.
• Proactively manage program-level risks, issues, and escalation frameworks.
• Ensure consistent execution using Agile, Hybrid, or Waterfall methodologies as appropriate.
• Provide executive-level reporting, insights, and recommendations.
• Act as a bridge between technical teams and business stakeholders.
• Lead forums such as steering committees, program reviews, and governance boards.
• Manage program budgets, forecasts, and resource planning.
• Track and report on program ROI, value realization, and risk reduction outcomes.

Skills

Program management

Cross-functional leadership

Agile/Hybrid/Waterfall

Stakeholder communication

Risk & issue management

Jira/Confluence/ServiceNow

Executive reporting

Budget & resource planning

English fluency

Education

Bachelor's degree in Computer Science or related technical discipline

Business Management with comparable technical experience

Tools

Jira

Confluence

ServiceNow

Portfolio tools

Job description

Dun & Bradstreet is seeking a Technical Program Manager (Systems) in Jacksonville, FL to lead complex, multi-project programs across Corporate Finance Systems. You will define strategy, govern execution, and drive improvements across teams and geographies.

Responsibilities include establishing KPIs, managing budgets, and delivering executive-level insights. The role requires senior-level program leadership with strong stakeholder management and governance expertise.