Technical Program Manager, Systems (R-19560)

Dun & Bradstreet; Jacksonville (FL); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave (up to 16 weeks)

Education assistance

401k with company matching

Health, dental & vision insurance

Volunteer days & donation matching

Job summary

Dun & Bradstreet, a global leader in business decisioning data and analytics, seeks a Technical Program Manager (Systems) to lead cross-functional programs spanning multiple projects and geographies. The role defines strategy, drives execution, and delivers measurable improvements through governance, risk, and budget management.

You will partner with technical teams and business stakeholders, oversee interdependent initiatives, and report results to executives.

Qualifications

• 12+ years managing end-to-end delivery across multiple initiatives.
• Experience with large-scale, cross-functional programs across geographies.
• Proven ability to align IT and business stakeholders to outcomes.
• Strong governance, risk, and budget management capabilities.
• Excellent communication with senior stakeholders.

Responsibilities

• Establish program governance frameworks, metrics, and KPIs.
• Prioritize and sequence initiatives across the Corporate Finance Systems portfolio.
• Oversee delivery of interdependent projects with multiple teams.
• Proactively manage program risks, issues and escalations.
• Ensure agile, hybrid, or waterfall delivery as appropriate.
• Provide executive-level reporting, insights, and recommendations.
• Bridge between technical teams and business stakeholders.
• Lead governance forums and program reviews.
• Manage program budgets, forecasts, and resources.
• Track ROI and risk reduction outcomes.

Skills

End-to-end project delivery

Cross-functional leadership

Multiteam coordination

agile / hybrid / waterfall

Executive-level reporting

Stakeholder communication

Jira

Confluence

ServiceNow

Portfolio management

Ownership mindset

Microsoft Office

Education

Bachelor's degree in Computer Science or related field

Tools

Jira

Confluence

ServiceNow

Job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

The Technical Program Manager (Systems), is responsible for leading and governing complex programs that span multiple projects, systems, and business units. This role defines program strategy, drives execution across interdependent initiatives, and ensures measurable improvements to the organization. Oversees end-to-end program delivery while influencing cross-functional stakeholders and driving operational excellence.

Key Responsibilities:

• Establish program governance frameworks, success metrics, and KPIs aligned to business outcomes.
• Drive prioritization and sequencing of initiatives across the Corporate Finance Systems portfolio.
• Oversee delivery of multiple interdependent projects within the program portfolio.
• Proactively manage program-level risks, issues, and escalation frameworks.
• Ensure consistent execution using Agile, Hybrid, or Waterfall methodologies as appropriate.
• Provide executive-level reporting, insights, and recommendations.
• Act as a bridge between technical teams and business stakeholders.
• Ensure integrated delivery across platforms and tools
• Lead forums such as steering committees, program reviews, and governance boards.
• Manage program budgets, forecasts, and resource planning.
• Track and report on program ROI, value realization, and risk reduction outcomes.

Skills and/or Certifications:

• Minimum 12 years managing end-to-end project delivery across multiple initiatives.
• Proven experience leading large-scale, cross-functional programs.
• Experience managing programs spanning multiple teams, systems, and geographies.
• Ability to manage complex timelines, dependencies, and resource allocation.
• Program-level coordination across interconnected projects.
• Ability to lead cross-functional teams without direct authority.
• Expertise in program governance, portfolio management, and prioritization.
• Strong experience with tools (Jira, Confluence, ServiceNow, portfolio tools).
• Experience communicating with senior stakeholders.
• Ability to deliver executive-level reporting
• Strong problem-solving and decision-making skills.
• Ability to drive accountability across teams.
• Proficiency in Microsoft Office Suite skills.
• Show an ownership mindset in everything you do.
• Be a problem solver, be curious and be inspired to take action.
• Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.

Education:

• Bachelor's degree in Computer Science or related technical discipline or Business Management with comparable technical experience.

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leaveafter one year of employment.
• Paid sick timeto care for yourselfor family members.
• Education assistanceand extensive training resources.
• Do GoodProgram: Paid volunteer days&donation matching.
• Competitive401k with company matching.
• Health & wellness benefits, including discounted Wellhubmembership rates.
• Medical, dental&vision insurancefor you,spouse/partner&dependents.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Equal Employment Opportunity (EEO)

Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities

Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [e-mail] to let us know the nature of your accommodation request and your contact information.