Senior Technical Program Manager — In-Person Payments (Terminal)

Wwshemi; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Job summary

Stripe is seeking a Terminal Technical Product/Program Manager in San Francisco to own cross‑functional programs spanning hardware and software for in‑person payments. You will collaborate with hardware, firmware, software, design, operations, logistics, partnerships, and regional teams to ship first‑party and partner devices, while advancing Tap‑to‑Pay initiatives.

You will work closely with Payments networks and local schemes, ensuring customer needs and technical constraints align with

Qualifications

• 10+ years of product management or technical program management experience.
• Proven track record of defining and executing complex programs across multiple functions in consumer‑facing or payments products.
• Excellent written and verbal communication skills with stakeholders and senior leaders.
• Proven ability to navigate ambiguity and drive solutions across multi‑stakeholder problems.
• Working knowledge of API design and high‑level system architecture to partner with engineering.

Responsibilities

• Independently define programs across Terminal including scoping, objectives, success criteria, and resource allocation.
• Apply prioritization frameworks to move the team forward without creating downstream debt.
• Identify obstacles and risks across cross‑functional workstreams and develop plans to address them.
• Represent the voice of Terminal’s consumers and merchants to stakeholders and translate needs into program objectives.
• Drive clarity across stakeholders on goals and outcomes, acting as the connective tissue across Terminal sub‑teams and upstream/downstream dependencies.

Skills

Product management

Technical program management

Stakeholder management

API design awareness

Cross-functional leadership

Job description

Stripe is seeking a Terminal Technical Product/Program Manager in San Francisco to own cross‑functional programs spanning hardware and software for in‑person payments. You will collaborate with hardware, firmware, software, design, operations, logistics, partnerships, and regional teams to ship first‑party and partner devices, while advancing Tap‑to‑Pay initiatives.

You will work closely with Payments networks and local schemes, ensuring customer needs and technical constraints align with