Senior Technical Program Manager, Implementations (Remote)

Wwshemi; Boston (MA); Hybrid; USD 116,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401k match

Parental leave

HSA/FSA

Employee Assistance Program

Job summary

Cohere Health is seeking a Lead Technical Program Manager, Implementations to lead 2-3 concurrent client deployments, coordinating product, design, data, and engineering teams.

You will own the delivery schedule, manage risks, and optimize processes for faster, higher-quality healthcare SaaS implementations while working fully remotely with about 5% travel and a comprehensive benefits package.

Qualifications

• 4+ years as a product or program manager or project manager in software with implementations experience.
• Jira and agile expertise; able to apply tooling to create a clear source of truth for status, risks, and blockers.
• Healthcare, health-tech, or complex B2B SaaS implementation background.
• Strong communicator who simplifies complexity for technical and non-technical audiences.

Responsibilities

• Own the Jira-based delivery schedule, scope, technical build details and timeline for each client implementation.
• Coordinate day-to-day activities across engineers, solution architects, FDEs, QA, and analysts.
• Run daily standups to surface blockers, dependencies, and timeline risks; track risks, assumptions, issues, and dependencies.
• Define repeatable dev and operational task patterns for client implementations; maintain Confluence documentation.
• Ensure Implementation Managers have clear insight into timelines and any issues requiring client support.

Skills

Jira

Agile methodologies

Healthcare background

Cross-functional coordination

Communication

Tools

Jira

Confluence

Job description

Cohere Health is seeking a Lead Technical Program Manager, Implementations to lead 2-3 concurrent client deployments, coordinating product, design, data, and engineering teams.

You will own the delivery schedule, manage risks, and optimize processes for faster, higher-quality healthcare SaaS implementations while working fully remotely with about 5% travel and a comprehensive benefits package.