Senior Technical Program Manager II

Axon; United States; Hybrid; USD 141,000 - 225,600; Full time

Benefits offered by this job

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave

Fitness programs

Emotional & Mental Wellness support

Job summary

Axon is looking for a Senior Technical Program Manager II to lead complex technical programs within their Seattle, WA office. This role offers a hybrid work model and requires strong program management skills across various teams to meet business objectives.

The ideal candidate will have more than 7 years of experience in technical program management, proficient in navigating ambiguity and fostering team alignment. Comprehensive benefits, including a competitive salary and mental wellness support, are provided.

Qualifications

• 7+ years of experience leading complex technical programs.
• Demonstrated ability to lead programs across multiple teams.
• Experience improving program delivery processes.

Responsibilities

• Own delivery of complex, cross-functional technical programs.
• Manage large-scale programs' scope, timelines, and delivery risks.
• Drive decisions and ensure teams stay aligned.

Skills

Technical program management

Cross-functional leadership

Risk management

Stakeholder communication

Education

Bachelor’s degree in Business, Information Systems, or Technical Engineering

Tools

Project management tools

Job description

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon is a global leader in public safety technology, dedicated to protecting life and making communities safer. We are seeking a Senior Technical Program Manager II to own the delivery of highly complex, enterprise-grade platform programs that help our customers scale, operate efficiently, and achieve mission-critical outcomes.

As a Senior Technical Program Manager II at Axon, you will lead cross-functional programs that span product, engineering, software services, customer success, and public safety partners. You will bring structure to ambiguity, align technical execution with customer and business goals, and drive program outcomes across multiple teams and workstreams.

This role is ideal for a TPM who can operate at both strategic and execution levels: defining the path forward, surfacing tradeoffs, driving decisions, managing risk, and ensuring teams stay aligned through delivery. You will play a key role in scaling Axon’s platform impact while modeling our values of Aim Far, Own It, Join Forces, Expect Candor, Win Right, Be Obsessed, and Boldly Go. Axon publicly defines these values around long-term thinking, ownership, customer focus, integrity, teamwork, respectful candor, and embracing the unknown.

What You’ll Do

Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation.

Reports to: Director of Technical Program Management

Direct Reports: None

• Own delivery of highly complex, cross-functional technical programs that span multiple product, engineering, customer, and business teams.
• Define program strategy, success metrics, operating mechanisms, milestones, dependencies, and escalation paths for enterprise-grade platform initiatives.
• Manage multiple large-scale programs with accountability for scope, timelines, budget visibility, delivery risks, and customer readiness.
• Partner with Product, Engineering, Software Services, Customer Success, and business leaders to align technical execution with customer needs and business priorities.
• Lead planning across teams by translating ambiguous goals into clear workstreams, sequencing, ownership, and measurable outcomes.
• Drive technical and business tradeoff discussions, ensuring decisions are made with the right context, urgency, and stakeholder alignment.
• Identify, assess, and communicate program risks early; develop mitigation plans and decision options for senior leaders.
• Lead program-level change management and adoption planning in partnership with client partners, customer stakeholders, and internal teams.
• Develop documentation and delivery artifacts that support implementation readiness, customer acceptance, adoption, and revenue recognition.
• Facilitate program governance with internal and external stakeholders, including executive-level updates, decision forums, and delivery reviews.
• Improve repeatable program management practices, templates, reporting mechanisms, and delivery processes across the TPM organization.
• Mentor and support other TPMs by sharing best practices, strengthening execution discipline, and raising the bar for program delivery.
• Deliver customer‑facing enablement, readiness sessions, or training when needed to support successful adoption of Axon solutions.

What You Bring

• 7+ years of experience leading complex technical programs, or equivalent practical experience.
• Experience owning large-scale enterprise software deployments, infrastructure programs, platform initiatives, or mission‑critical application rollouts.
• Demonstrated ability to lead programs across multiple teams, workstreams, and stakeholder groups without requiring direct reporting authority.
• Experience defining program plans, success metrics, risk frameworks, governance models, and executive-level reporting mechanisms.
• Ability to translate customer, product, and engineering needs into actionable program plans with clear milestones and ownership.
• Experience managing dependencies, risks, tradeoffs, and escalations across technical and non-technical teams.
• Proficiency with technical project or program management tools used to track execution, dependencies, risks, decisions, and delivery outcomes.
• Ability to communicate technical concepts, risks, timelines, and tradeoffs clearly to varied audiences, including senior leaders and customer stakeholders.
• Experience improving program delivery processes, operating rhythms, or execution frameworks across teams.
• Ability to guide teams through ambiguity by creating clarity, alignment, and accountable next steps.
• Bachelor’s degree in Business, Information Systems, Technical Engineering, or equivalent practical experience.

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Fitness Programs
• Emotional & Mental Wellness support
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$141,000 - $225,600 USD

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

If you have any questions about your application, or you need to request a reasonable accommodation, please contact Axon’s Recruitment Team at [e-mail]. Axon respects your privacy and the expectations of existing employment laws.