Senior Technical Program Manager, Fraud & Identity

Amazon; San Diego (CA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

RSUs / Stock options

401(k) matching

Paid time off

Job summary

Amazon in San Diego seeks a Sr. Technical Program Manager to partner with product, engineering, and applied science teams on fraud controls that protect customers and sellers while preserving a seamless experience.

You will lead end-to-end delivery of account integrity programs, build the program cadence, coordinate cross-organization work, and define metrics to show success. This role demands business sense and deep technical depth with global impact.

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams experience.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Own end-to-end delivery of account integrity programs that span multiple engineering and ML teams, from intake and scoping through launch, dial-up, and operational readiness.
• Build and run the program cadence for the organization: status reporting, milestone tracking, and escalation paths.
• Manage cross-organization dependencies with partner teams across identity, seller, customer service, and applied science.
• Drive engineering intake and prioritization. Consolidate requests from across the org, make the tradeoffs visible, and make high judgment decisions
• Define and report the metrics that show whether a program is working, spanning detection and prevention effectiveness, operational health, and attainment against annual goals.
• Support annual and quarterly planning, translating business goals into scoped engineering commitments and defensible resource asks.
• Write the documents that drive decisions: program plans, business reviews, and leadership updates that a director or VP can read once and act on.
• Find and remove systemic sources of delay. Where the process is the bottleneck, redesign it and automate the parts that should not need a person.

Skills

Technical product/program management

Engineering collaboration

Cross-functional leadership

Release coordination

Software development exposure

Job description

Amazon in San Diego seeks a Sr. Technical Program Manager to partner with product, engineering, and applied science teams on fraud controls that protect customers and sellers while preserving a seamless experience.

You will lead end-to-end delivery of account integrity programs, build the program cadence, coordinate cross-organization work, and define metrics to show success. This role demands business sense and deep technical depth with global impact.