Senior Technical Program Manager - AI-Driven Infrastructure

JPMorganChase; Palo Alto (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorganChase is seeking a Lead Technical Program Manager within Infrastructure Platforms Foundational Services in Palo Alto to drive complex technology projects and programs. You will guide stakeholders, manage budgets and teams, and apply AI-enabled practices to accelerate planning and risk synthesis, while ensuring alignment with business goals and data sensitivity requirements.

As a senior leader, you will develop operational plans, manage risk, and influence decision-making across

Qualifications

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services.
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity. (mandatory)
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.

Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.

Skills

Technical program management

Stakeholder management

Vendor relations

Resource management

Analytical reasoning

AI capabilities usage

Job description

JPMorganChase is seeking a Lead Technical Program Manager within Infrastructure Platforms Foundational Services in Palo Alto to drive complex technology projects and programs. You will guide stakeholders, manage budgets and teams, and apply AI-enabled practices to accelerate planning and risk synthesis, while ensuring alignment with business goals and data sensitivity requirements.

As a senior leader, you will develop operational plans, manage risk, and influence decision-making across