Senior Technical Product Manager - Pricing & Profitability

KeyBank; Cleveland (OH); On-site; USD 71,000 - 125,000; Full time

Job summary

KeyBank is seeking a Technical Product Manager for the Client Pricing & Returns Tool (CPT) in Cleveland. The role blends product management, business analysis, agile delivery, and technical acumen to drive pricing, profitability analytics, and deal-approval workflows for commercial lending teams.

The candidate will partner with product, engineering, data, and business teams to translate needs into actionable requirements, maintain a healthy backlog, and ensure high-quality capabilities are

Qualifications

• Minimum of 1 year of experience in Product/Technical Product Management, Business Analysis, or Project Management (preferably in fintech, banking, or SaaS).
• Experience working in Agile software delivery environments.
• Ability to translate business requirements into detailed functional and technical requirements.
• Strong analytical and problem-solving skills with the ability to leverage data to identify trends, validate assumptions, and support product decisions.
• Experience working with data, reporting, analytics, dashboards, or business intelligence tools.
• Ability to analyze and interpret complex business processes, data flows, and system interactions.
• Excellent written and verbal communication skills.
• Experience working cross-functionally with business stakeholders, technology teams, and senior leadership.
• Familiarity with Jira, Confluence, or similar product delivery tools.
• Ability to manage competing priorities and navigate ambiguity.

Responsibilities

• Product Ownership & Requirements Management: Partner with business and technology stakeholders to gather requirements, identify opportunities, and define solutions.
• Translate business needs into epics, features, user stories, and acceptance criteria.
• Break complex initiatives into manageable, deliverable increments.
• Maintain and prioritize the product backlog in alignment with product goals and delivery capacity.
• Identify dependencies, risks, assumptions, and implementation considerations early in the development process.
• Ensure requirements are clear, complete, and development-ready.
• Agile Delivery & Execution: Support sprint planning, backlog refinement, stand-ups, reviews, and retrospectives.
• Partner with engineering teams to evaluate feasibility, estimate work, and manage delivery plans.
• Track progress, elevate risks, and help remove blockers.
• Coordinate delivery activities across business and technology teams.
• Promote continuous improvement through process optimization and retrospective follow-through.
• Support release planning, implementation activities, and post-release validation.
• Technical Analysis & Problem Solving: Develop a strong understanding of CPT architecture, integrations, data flows, and commercial lending business processes.
• Work with APIs, data, logs, system outputs, reporting tools, and monitoring dashboards to investigate issues and validate requirements.
• Analyze product usage, operational trends, and business performance metrics to inform product decisions and prioritization.
• Collaborate with engineering and architecture teams to evaluate technical solutions and trade-offs.
• Assist in troubleshooting production issues and documenting findings.

Skills

Product Management

Agile

Requirements gathering

Business analysis

Communication

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

KeyBank is seeking a Technical Product Manager for the Client Pricing & Returns Tool (CPT) in Cleveland. The role blends product management, business analysis, agile delivery, and technical acumen to drive pricing, profitability analytics, and deal-approval workflows for commercial lending teams.

The candidate will partner with product, engineering, data, and business teams to translate needs into actionable requirements, maintain a healthy backlog, and ensure high-quality capabilities are