Senior Product Manager, Merchant Partnerships (Hybrid/Remote)

KeyBank; Ohio; Hybrid; USD 96,000 - 181,000; Full time

Job summary

KeyBank is seeking a Sr Product Manager/Product Manager in Cleveland to lead the product experience for commercial payments. You will drive strategic direction, own the P&L, and collaborate with internal and external partners to deliver a best-in-class product set.

The role emphasizes risk awareness, training sales teams, working with Fiserv/Elavon, and guiding go-to-market efforts. Candidates should have 5–7+ years in merchant acquiring and a track record in payments technology, with readiness

Responsibilities

• Deliver product training to deepen KeyBank's sales teams' overall product knowledge
• Work with KeyBank partners including third-party contacts, Fiserv, Elavon, and internal KeyBank teams to drive new merchant acquiring revenue
• External customer interaction on an as needed basis to help sales deliver solution demos
• Provide up to date and accurate reporting of product sales, commercialization, and marketing efforts

Job description

KeyBank is seeking a Sr Product Manager/Product Manager in Cleveland to lead the product experience for commercial payments. You will drive strategic direction, own the P&L, and collaborate with internal and external partners to deliver a best-in-class product set.

The role emphasizes risk awareness, training sales teams, working with Fiserv/Elavon, and guiding go-to-market efforts. Candidates should have 5–7+ years in merchant acquiring and a track record in payments technology, with readiness