Senior Technical Producer: Live Ops & Platform Lead

Hasbro; Washington (District of Columbia); On-site; USD 127,000 - 231,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) match

Parental leave

Volunteer programs

Tuition reimbursement

Product discounts

Job summary

Wizards of the Coast in Washington, DC, is seeking a Senior Technical Producer to oversee a developer squad for Arena's internal systems, ensuring smooth operation and delivery of features on schedule.

You will drive Agile practices, mentor staff, and coordinate with partners while managing roadmaps and technical documentation for ongoing live-service updates across multiple platforms.

Qualifications

• Experience leading technical production teams in a gaming environment.
• Strong knowledge of Agile methodologies and implementing improvements.
• Ability to communicate effectively with upper management and stakeholders.
• Proven track record in balancing priorities and protecting teams' focus.
• Experience guiding cross-functional teams through complex roadmaps.

Responsibilities

• Work within an Agile framework and advocate for its guidelines.
• Communicate roadmaps, reports, and documentation for 2–3 year plans to upper management.
• Own Agile ceremonies, remove obstacles, secure resources, and escalate when needed.
• Mentor mid- and associate-level production staff.
• Maintain relationships with internal and external partners, reviewing technical material and contracts.
• Raise red flags timely and coordinate proactive changes.
• Coordinate weekly syncs with live service engineers across Arena.
• Lead direct reports across production fields.

Skills

Agile leadership

Team mentoring

Stakeholder communication

Cross-functional collaboration

Roadmap planning

Project management

Education

Bachelor's degree in a related field

Tools

Jira

Rally

Basecamp

Trello

Project

Smartsheet

Asana

Job description

Wizards of the Coast in Washington, DC, is seeking a Senior Technical Producer to oversee a developer squad for Arena's internal systems, ensuring smooth operation and delivery of features on schedule.

You will drive Agile practices, mentor staff, and coordinate with partners while managing roadmaps and technical documentation for ongoing live-service updates across multiple platforms.