Sr Technical Producer

Hasbro

Renton (WA)

On-site

USD 127,000 - 231,000

Full time

7 days ago
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Benefits offered by this job

Health, Dental, Vision Insurance
Paid vacation & holidays
Generous 401(k) match
Paid parental leave
Volunteer & employee giving programs
Tuition reimbursement
Product discounts

Job summary

Wizards of the Coast is seeking a Senior Technical Producer to lead a developer squad for Magic: The Gathering Arena's internal systems. You’ll guide Agile ceremonies, roadmaps, and cross-functional collaboration to ensure Arena runs smoothly across platforms and locales.

You bring a strong technical background, excellent communication, and a track record of mentoring junior producers in a live-service gaming environment. This role emphasizes leadership and continuous improvement.

Qualifications

  • Strong mix of technical background and live service delivery in gaming.
  • Ability to articulate Agile methodologies and changes implemented.
  • Excellent analytical skills to balance competing priorities.
  • Lead squad initiatives end-to-end with minimal management input.
  • Outstanding written and verbal communication for non-technical audiences.
  • Experience with enterprise PM tools (Jira, Rally, Basecamp, Trello, Project, Smartsheet, Asana).
  • Mentor junior producers and promote growth.

Responsibilities

  • Work within an Agile framework and advocate its guidelines.
  • Develop roadmaps 2–3 years for upper management and keep team informed.
  • Own Agile ceremonies and remove obstacles, secure resources.
  • Mentor mid- and associate-level production staff.
  • Maintain relationships with internal and external partners.
  • Raise red flags and coordinate proactive changes.
  • Coordinate weekly sync with live-service engineers.
  • Lead direct reports across production fields.

Skills

Agile methodologies
People leadership
Project management
Communication skills
Mentoring
Stakeholder management
Technical background in software
Live service delivery

Education

Scrum/SAFe certification

Tools

Jira
Rally
Basecamp
Trello
Project
Smartsheet
Asana
Docker
Kubernetes

Job description

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

We have an exciting Senior Technical Producer position open within the Magic: The Gathering Arena production team. In this role, you will handle a developer squad responsible for building the internal systems that keep Arena operating without issues. The ideal candidate brings years of experience working with technical teams and meeting feature and service update schedules defined by the organization and the team.

What You’ll Do
  • Work within an Agile framework and advocate for its guidelines.
  • Communicate through roadmaps, reports, and documentation, outlining 2-3 year plans for upper management, and keeping your team informed of what’s next.
  • Own Agile ceremonies, confidently remove team obstacles, acquire necessary resources, and push back appropriately when required.
  • Mentor mid-and associate-level production staff, sharing knowledge and teaching methodologies.
  • Maintain relationships with internal and external partners, reviewing and commenting on technical whitepapers and contracts.
  • Raise red flags at the right time and involve the right resources to effect immediate, proactive change.
  • Conduct RCAs as needed and coordinate a weekly sync with all live service-associated engineers on Arena.
  • Lead direct reports across production fields.
What You’ll Bring

The successful candidate will have a strong mix of technical experience and live service delivery in the gaming space. Arena's updates span multiple platforms and locales, and this team is crucial to keeping everything running efficiently.

  • A career grounded in a technical background, whether as an engineer, through personal projects, or on teams primarily composed of software engineers.
  • Ability to articulate Agile methodologies, what changes you’ve implemented, and why.
  • Skill in analyzing work, balancing competing priorities to protect the team’s focus.
  • Capability to lead your squad’s initiatives from start to finish with minimal input from management.
  • Outstanding communication skills and a servant-leader approach.
  • Passion for continuous improvement, with the ability to identify and implement necessary changes.
  • Experience with enterprise project management tools (Jira, Rally, Basecamp, Trello, Project, Smartsheet, Asana, etc.).
  • Clear written and verbal communication skills, translating complex plans into high-level summaries for non-technical audiences.
  • Experience managing a team of junior producers. Demonstrate mentorship to reports and peers.
Nice to Have
  • Scrum, PO, or SAFe (SP/SHWA/SSM) certification.
  • Previous experience in engineering, scripting, automation, and/or technical writing.
  • Familiarity with Cloud Architecture (Azure, AWS, GCP), Containerization/Orchestration (Docker, Kubernetes), Telemetry stacks (Grafana, Datadog), Build systems (Python, Jenkins), and Alerting systems (Opsgenie, Xmatters).
  • Comfort working with cross-functional teams, including engineering, operations, marketing, and external vendors.
  • A passion for Magic: The Gathering and familiarity with its community; knowledge of Arena as a product is a plus.
  • Example of managing at least one direct report to promotion.
We are an Equal Opportunity Employer

Wizards of the Coast is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.

The base salary range for this position is $126,600.00 to $230,500.00. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.

Our Comprehensive Benefits Package Includes:
  • Health & Wellness: Medical, Dental, and Vision Insurance
  • Time Off to Recharge: Paid Vacation & Holidays
  • Financial Well-being: Generous 401(k) Match
  • Life & Family Support: Paid Parental Leave
  • Giving Back: Volunteer & Employee Giving Programs
  • Level Up Your Skills: Tuition Reimbursement
  • Exclusive Perks: Product Discounts & More!

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