Senior Technical Lead, Partner Integrations

Priority-Technology-Holdings,-LL

Alpharetta (GA)

On-site

USD 97,000 - 111,000

Full time

2 days ago

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Benefits offered by this job

401(k) match

Employee stock purchase program

HSA and FSA options

Medical, dental, vision coverage

Job summary

Priority Commerce is seeking a Senior Technical Customer Support Engineer in Alpharetta, GA. You will serve as the technical lead for partner integrations, guiding discovery, design, implementation, and early production support.

You will help partners navigate APIs, authentication, and data flows while ensuring scalable, secure solutions. You will identify recurring issues and create reusable assets, tools, and AI-enabled workflows.

Qualifications

7+ years of software engineering or API integration experience.
Senior IC/technical lead with proven influence without management.
Strong SQL and data investigation capabilities.
Experience with external customers/partners on complex technical problems.
Ability to translate requirements into scalable technical solutions.
Experience with AI-assisted tools is a plus.

Responsibilities

Serve as the senior technical lead and subject‑matter expert for complex partner integrations.
Translate partner requirements into scalable technical solutions that leverage Priority’s platform.
Provide hands‑on technical leadership during customer implementations with Implementation Engineers.
Troubleshoot APIs, authentication, webhooks, transactional flows, and data issues.
Create reusable technical assets including solution guides, Postman collections, and examples.
Mentor engineers and raise the technical bar across Partner Solutions.