Senior Technical Estimator & PM — Client Solutions Leader

Old-Castle-Building-Envelop; Los Angeles (CA); Vor Ort; USD 45.000 - 66.000; Vollzeit

Benefits dieser Stelle

Industry competitive benefits

Paid time off and holidays

Bonus potential and pay-for-performace

Zusammenfassung

Oldcastle BuildingEnvelope in Los Angeles is seeking a Technical Estimator and Project Manager III (Spec, Entrance Hardware). You will translate specifications into quotes and manage bids while ensuring exceptional customer service and adherence to SLAs.

As a senior liaison, you’ll coordinate with sales, engineering, and manufacturing to meet customer needs, monitor pricing, and stay current with product launches. This role emphasizes process rigor and cross-functional teamwork.

Qualifikationen

• Senior, customer-focused professional responsible for processing sales and ensuring customer satisfaction.
• Acts as liaison between customers and internal departments to meet needs.
• Understands bids through specifications and product compatibility; stays updated on launches.

Aufgaben

• Deliver world-class customer service, managing order management, quote turnaround, and inquiry response times.
• Listen to customer needs, demonstrate empathy, and provide troubleshooting assistance.
• Document customer interactions in ERP and maintain effective communication.
• Provide accurate quotations and meet SLA for quote turnaround.
• Follow up with customers to maintain and establish account assignments

Kenntnisse

Customer service

Pricing

Negotiation

ERP

Cross-functional collaboration

Tools

ERP system

Pricing software

Jobbeschreibung

Oldcastle BuildingEnvelope in Los Angeles is seeking a Technical Estimator and Project Manager III (Spec, Entrance Hardware). You will translate specifications into quotes and manage bids while ensuring exceptional customer service and adherence to SLAs.

As a senior liaison, you’ll coordinate with sales, engineering, and manufacturing to meet customer needs, monitor pricing, and stay current with product launches. This role emphasizes process rigor and cross-functional teamwork.