Senior Technical Estimator & PM — Customer-Focused

Oldcastle BuildingEnvelope; Dallas, Los Angeles, Phoenix (TX, CA, AZ); Presencial; USD 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Industry competitive benefits

PTO and floating holidays

Bonuses and pay-for-performance

Training and development

Resumo da oferta

Oldcastle BuildingEnvelope seeks a Sr. Technical Estimator and Project Manager to serve as the primary contact for key customers, processing sales and ensuring satisfaction.

This role works as a liaison between customers and CRL’s internal departments, ensuring customer needs are met and projects progress smoothly. Based in Dallas, TX, this position requires fast-paced delivery, precise quotations, and strong technical knowledge of glass systems and products.

Qualificações

• Ability to work at a fast pace and manage inquiries and follow-up tasks.
• Knowledge of pricing, margins, and negotiating skills.
• Understanding of glass systems and effective navigation of CRL’s website and business software.
• Excellent customer service skills, critical thinking, and independent problem-solving abilities.

Responsabilidades

• Deliver world-class customer service, managing order management, quote turnaround, and inquiry response times.
• Listen to customer needs, demonstrate empathy, and provide troubleshooting assistance.
• Document customer interactions in ERP and maintain effective communication.
• Provide accurate quotations and meet SLA for quote turnaround.
• Follow up with customers to maintain and establish account assignments

Descrição da oferta de emprego

Oldcastle BuildingEnvelope seeks a Sr. Technical Estimator and Project Manager to serve as the primary contact for key customers, processing sales and ensuring satisfaction.

This role works as a liaison between customers and CRL’s internal departments, ensuring customer needs are met and projects progress smoothly. Based in Dallas, TX, this position requires fast-paced delivery, precise quotations, and strong technical knowledge of glass systems and products.