Senior Technical Delivery Leader

Aqueduct Technologies, Inc.; Canton (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

Aqueduct Technologies, Inc. is seeking a Senior Service Delivery Consultant to own the design, deployment, assessment, and troubleshooting of complex customer environments as part of the Professional Services team.

You will lead multiple concurrent projects, mentor junior engineers, and serve as the primary escalation point while upholding Aqueduct's standards and customer-focused outcomes.

Qualifications

• Experience delivering complex, multi-product solutions.
• Strong customer-facing communication and mentoring skills.
• Ability to manage multiple projects and stakeholder expectations.

Responsibilities

• Lead technical delivery: design, deploy, assess and support complex, multi-product solutions independently.
• Act as escalation point: first escalation for technical issues during project delivery.
• Mentor & Coach: guide junior consultants and delivery engineers, sharing best practices.
• Ensure Quality: deliver projects to Aqueduct’s standards for design, implementation, and documentation.
• Customer Advisory: build trust with customers through knowledge and clear, outcome-focused communication.
• Team Contribution.

Job description

Aqueduct Technologies, Inc. is seeking a Senior Service Delivery Consultant to own the design, deployment, assessment, and troubleshooting of complex customer environments as part of the Professional Services team.

You will lead multiple concurrent projects, mentor junior engineers, and serve as the primary escalation point while upholding Aqueduct's standards and customer-focused outcomes.