Senior Account Manager

Aqueduct Technologies Inc.; Canton (MA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A prominent IT solutions provider located in Massachusetts seeks a Senior Account Manager responsible for executing sales strategies and managing relationships with commercial accounts. Successful candidates will have a BS in Business and 3-5 years of experience in the IT sector. Skills in Salesforce and Microsoft Office are preferred. Join this dynamic team to drive customer satisfaction and business growth, in an environment that champions diversity and inclusion.

Qualifications

• 3-5 years of experience with a Value Added Reseller or an OEM.
• Knowledge of computers/networking and the IT Industry.
• Ability to manage 5-10 active commercial size accounts.

Responsibilities

• Execute sales strategy by identifying customer needs.
• Develop business through cold calling and in-person meetings.
• Maintain an understanding of customer needs to drive sales.

Skills

Customer relationship management

Sales strategy execution

Communication skills

Multi-tasking

Negotiation skills

Education

BS in Business or related degree

Tools

Salesforce

Microsoft Office

Job description

TheSeniorAccount Managerwill be responsible for providing the highest level of care for their accounts. Account Managers will sell product, professional services, cloud services, and managed services from our portfolio of IT solutions.They will be responsible for setting and implementing a strategy for the accounts they cover.They will be responsible for selling across our comprehensive portfolio of solutions which includes on premise and cloud solutions from Cisco, Dell EMC, VMware, and others.Our core practice areas for our Professional and Managed Services include: Enterprise Networking, Advanced Security,Data Center, Cloud Native, Collaboration, and Carrier Services.

Together with Aqueduct's best and brightest engineers, the team will work to scope out our customers' needs and develop solutions to enable their businesses.The chosen candidate will be responsible for over-achieving their goals and for maintaining excellent relationships with our clients and manufacturer representatives.

Core Responsibilities:

• Execute sales strategy by identifying customer needs and selling the appropriate hardware, software, and company services and solutions
• Develop business through multiple marketing and sales techniques including, but not limited to, cold calling, conducting in-person meetings, and partnering with vendors or manufacturers
• Maintain an understanding of your customers' businesses by recognizing customer needs and their buying cycles, and creating strong relationships to effectively drive sales and repeat business
• Meet or exceed annual sales top line revenue and gross margin goals as defined by management
• adheretosalesprocessincluding,butnotlimitedto,pipelinedevelopmentandaccurateforecastingviaSalesforce
• Drive profitability and grow revenue for target accounts in partnership with sales management
• Perform extensive proposal writing and prepares sales information for customers

Required Skills & Qualifications:

• BS in Business or related degree
• 3-5 years of experience with a Value Added Reseller or an OEM
• Knowledge of computers/networking and the IT Industry as a whole
• Ability to manage 5-10 active commercial size accounts while continuing to prospect to add new accounts
• Highly motivated with a can-do attitude and a high level of written/verbal communication skills
• Excellent customer service and support skills
• ProficientinMicrosoftOfficeandSalesforce.com
• Ability to multi-task and work under deadline pressure
• Ability to work independently and use sound judgment in decision-making with a results-driven orientation
• Ability to participate as a team member as well as a leader in a fast-paced, team-oriented environment
• Aptitude for learning technology
• Demonstrates exceptional follow-through and personal drive

Preferred:

• Industry certifications such as Cisco, Dell EMC, or VMware is a plus
• Experience with "Solution Selling" Sales Training is a plus
• Experience effectively using Salesforce
• Experience selling Cloud or “As a Service” solutions

Aqueduct Technologies is committed to developing a diverse and talented team. We celebrate and support diversity and are committed to making an inclusive environment for all employees and applicants including women, minorities, individuals with disabilities, members of the LGBTQIA community, veterans, and any other legally protected group. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant on the basis of any status protected by federal, state, or local laws.

Aqueduct Technologies is one of the largest IT solutions providers in the US, recognized for our relentless pursuit of customer satisfaction, our corporate culture, technology leadership, and our commitment to the local community.We pride ourselves on our world-class engineering, the investments we make in our employees and our systems, and on our loyal base of customers and manufacturers.Recognized as one of the fastest-growing, private companies in Massachusetts—and awarded the Best Place to Work in Boston for six, consecutive years—there is no better time to join Aqueduct than now!