Senior Technical Content Developer II

OGP – Optical Gaging Products; City of Rochester (NY); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401k Plan

Tuition Reimbursement

Annual Bonuses

Referral Bonus

Wellness program

EV charging on-site

Job summary

Quality Vision International Inc. in Rochester, NY seeks an OGP Services Technical Content Developer II to independently create, maintain, and improve technical content that supports installation, calibration, maintenance, and service topics of QVI-designed products.

This role emphasizes monitoring content effectiveness, meeting development metrics, and collaborating to ensure accurate, accessible documentation and timely publishing.

Qualifications

• High School Diploma required.
• 2-year technical degree preferred.
• 4+ years of experience in technical writing, documentation, or instructional content development in a technical or engineering environment.
• Ability to write for a technical audience with clarity using structured authoring tools and visual media.
• Familiarity with content development KPIs and metric-based performance goals.
• Advanced knowledge of Microsoft Office, Adobe Acrobat, and photo/video editing tools; familiarity with MadCap Flare and SharePoint preferred.

Responsibilities

• Create, maintain, and improve technical content supporting installation, calibration, and maintenance of products.
• Establish and maintain documentation platforms and templates for consistent style and publishing.
• Maintain revision control and organize digital documentation libraries.
• Publish new documents and inform stakeholders when approved.
• Collaborate across teams to ensure accessibility and sharing of information.

Skills

Technical writing

Structured authoring

Content development KPIs

Microsoft Office

Adobe Acrobat

Photo/Video editing

MadCap Flare

SharePoint

Project management

Mentoring

Education

High School Diploma

2-year technical degree

Tools

MadCap Flare

SharePoint

Job description

Quality Vision International Inc. in Rochester, NY seeks an OGP Services Technical Content Developer II to independently create, maintain, and improve technical content that supports installation, calibration, maintenance, and service topics of QVI-designed products.

This role emphasizes monitoring content effectiveness, meeting development metrics, and collaborating to ensure accurate, accessible documentation and timely publishing.