Senior Technical Claims Manager—Design Professionals

RLI Insurance Company; Chesterfield (MO); On-site; USD 116,000 - 169,000; Full time

Benefits offered by this job

Annual bonus plans

Employee Stock Ownership Plan (ESOP)

401(k) — company match

Profit sharing

Job summary

RLI Insurance Company’s Professional Services Group seeks a Technical Claim Manager to handle complex design professional liability matters for architects, engineers, and surveyors nationwide. You’ll lead investigations, assess coverage, and manage attorney relationships while upholding RLI’s standards of technical excellence and responsive claims handling.

The typical requirements include a bachelor’s degree in business, insurance, or related field and 8+ years of relevant experience or Juris

Qualifications

• Meaningful experience handling design professional claims under professional liability policies.
• Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution.
• Superior writing and communication skills to work effectively with insureds, claimants, underwriters, and upper management.

Responsibilities

• Proactively handle professional liability claims involving design professionals to resolve claims fairly and expeditiously.
• Assess and analyze coverage issues and issue appropriate letters/documentation.
• Complete timely investigation of claims and post appropriate reserves.
• Pursue risk transfer opportunities, including indemnity and additional insured issues.
• Handle claims in accordance with RLI's Best Practices.
• Resolve claims in a timely manner to an effective outcome.
• Travel to and attend mediations and/or settlement conferences as warranted.

Skills

Design professional claims

Investigations & risk transfer

Written & verbal communication

Education

Bachelor’s degree in business/insurance or related field

Job description

RLI Insurance Company’s Professional Services Group seeks a Technical Claim Manager to handle complex design professional liability matters for architects, engineers, and surveyors nationwide. You’ll lead investigations, assess coverage, and manage attorney relationships while upholding RLI’s standards of technical excellence and responsive claims handling.

The typical requirements include a bachelor’s degree in business, insurance, or related field and 8+ years of relevant experience or Juris