Senior Technical Account Manager & Solutions Architect, HPC

SpaceX; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

SpaceX is seeking a Technical Account Manager / Solutions Architect to own the technical success of terrestrial compute deployments. You will lead implementation, integration, and optimization across customer accounts, ensuring high-performance environments from provisioning to steady-state operations.

This role demands hands-on leadership, deep technical expertise in GPUs/CPUs, and the ability to work in a fast-paced, high-expectation atmosphere while traveling up to 25% to data centers and

Qualifications

• Bachelor's degree in computer science, Electrical Engineering, Computer Engineering, or related STEM field.
• 7+ years of hands-on experience in large-scale compute, data center, or hyperscale infrastructure.
• Experience leading technical implementations with GPUs/CPUs and high-performance systems.

Responsibilities

• Apply expertise to large-scale compute system development, validation, integration, and optimization.
• Act as primary technical contact for compute infrastructure across customer accounts.
• Lead implementation, testing, provisioning, and go-live activities for GPU/CPU clusters.
• Provide deep expertise on GPUs/CPUs, high-performance networking, and data center connectivity.
• Handle escalations, root-cause analysis, and ensure SOW/SLA compliance.
• Interface with cross-functional teams to ensure end-to-end delivery.
• Participate in verification testing, performance characterization, and continuous optimization.
• Support expansion planning, capacity scaling, and new use cases.

Skills

Large-scale compute experience

Technical leadership

Linux environments

Performance tuning

Hybrid/cloud integration

Excellent written and verbal comms

Education

Bachelor's degree in STEM

Master's degree in STEM

Tools

InfiniBand

RoCE

NVIDIA NCCL

NVIDIA NVLink

GPU Direct RDMA

Linux

Job description

SpaceX is seeking a Technical Account Manager / Solutions Architect to own the technical success of terrestrial compute deployments. You will lead implementation, integration, and optimization across customer accounts, ensuring high-performance environments from provisioning to steady-state operations.

This role demands hands-on leadership, deep technical expertise in GPUs/CPUs, and the ability to work in a fast-paced, high-expectation atmosphere while traveling up to 25% to data centers and