Senior Technical Account Manager & Solutions Architect

SpaceX Super Intelligence; Seattle (WA); Presencial; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

SpaceXSI in Seattle leads the development of cutting-edge compute infrastructure for large-scale AI deployments. The Technical Account Manager / Solutions Architect will own technical success across customer accounts, guiding implementation from provisioning to steady-state operations.

The role demands hands-on Linux, high-performance networking, and orchestration expertise, with a focus on GPUs/CPUs and scalable data-center integration.

Formación

• Bachelor’s degree in computer science, electrical engineering, computer engineering, or other technical discipline.
• 7+ years of hands-on experience in large-scale compute, data center, or hyperscale infrastructure environments.
• Experience leading technical implementations involving GPUs/CPUs and high-performance systems.

Responsabilidades

• Apply expertise to large-scale compute system development, including design validation, integration, performance tuning, and optimization.
• Act as the primary technical point of contact for compute infrastructure definition, requirements, and delivery across all customer accounts.
• Lead technical implementation, integration testing, provisioning, and go-live activities for GPU/CPU clusters and supporting infrastructure.
• Provide deep expertise on compute-specific elements including GPUs/CPUs, high-performance networking, data center connectivity, and related systems.
• Handle technical escalations, root-cause analysis, troubleshooting, and drive resolution to ensure SOW and SLA compliance.
• Represent compute systems in cross-functional trades, risk discussions, and issue resolution with internal teams, management, and customers.
• Interface with Hardware, Network, Facilities, Cloud Compute, SRE, and Program Management teams to ensure successful end-to-end delivery.
• Participate in verification testing, performance characterization, reliability assessments, and continuous optimization.
• Support expansion planning, capacity scaling, and new use cases across customer accounts.
• Ensure on-time deliverables, proactive risk mitigation, and overall mission success for all customers.

Conocimientos

Large-scale compute infrastructure

Leadership in technical deployments

GPU/CPU high-performance systems

Linux environments

High-performance networking

Orchestration tools

Performance tuning

Risk decisions with incomplete data

Customer-facing communication

Educación

Bachelor’s degree in computer science, electrical engineering, computer engineering, or other technical discipline

Herramientas

InfiniBand

RoCE

NVIDIA networking (NCCL, NVLink, GPU Direct RDMA)

GPU/CPU clusters

Kubernetes

Monitoring tools

SRE concepts

Descripción del empleo

SpaceXSI in Seattle leads the development of cutting-edge compute infrastructure for large-scale AI deployments. The Technical Account Manager / Solutions Architect will own technical success across customer accounts, guiding implementation from provisioning to steady-state operations.

The role demands hands-on Linux, high-performance networking, and orchestration expertise, with a focus on GPUs/CPUs and scalable data-center integration.