Senior Technical Account Manager - AI Compute Infra

SpaceXSI; Austin (TX); On-site; USD 130,000 - 190,000; Full time

Job summary

SpaceXSI is seeking a Technical Account Manager (TAM) / Solutions Architect to own the technical success of GPU/CPU compute deployments for a strategic partner. You will lead implementations, integrations, and optimization across customer accounts in a fast-paced environment.

The role demands deep technical expertise in high-performance compute, networking, and data-center readiness, with strong communication skills to interface with customers and internal teams.

Qualifications

• Bachelor’s degree in computer science, electrical engineering, computer engineering, or other technical discipline
• 7+ years of hands-on professional experience in large-scale compute, data center, or hyperscale infrastructure environments
• Experience leading technical implementations involving GPUs/CPUs and high-performance systems

Responsibilities

• Apply expertise to large-scale compute system development, including design validation, integration, performance tuning, and optimization
• Act as the primary technical point of contact for compute infrastructure definition, requirements, and delivery across all customer accounts
• Lead technical implementation, integration testing, provisioning, and go-live activities for GPU/CPU clusters and supporting infrastructure
• Provide deep expertise on compute-specific elements including GPUs/CPUs, high-performance networking, data center connectivity, and related systems
• Handle technical escalations, root-cause analysis, troubleshooting, and drive resolution to ensure SOW and SLA compliance
• Represent compute systems in cross-functional trades, risk discussions, and issue resolution with internal teams, management, and customers
• Interface with Hardware, Network, Facilities, Cloud Compute, SRE, and Program Management teams to ensure successful end-to-end delivery
• Participate in verification testing, performance characterization, reliability assessments, and continuous optimization
• Support expansion planning, capacity scaling, and new use cases across customer accounts
• Ensure on-time deliverables, proactive risk mitigation, and overall mission success for all customers

Skills

Large-scale compute

GPU/CPU leadership

Linux/Networking

Education

Bachelor’s degree in CS/EE or related

Tools

InfiniBand

RoCE

NVIDIA Networking

Job description

SpaceXSI is seeking a Technical Account Manager (TAM) / Solutions Architect to own the technical success of GPU/CPU compute deployments for a strategic partner. You will lead implementations, integrations, and optimization across customer accounts in a fast-paced environment.

The role demands deep technical expertise in high-performance compute, networking, and data-center readiness, with strong communication skills to interface with customers and internal teams.