Senior Technical Account Manager, Hyperscale AI Compute

SpaceX Super Intelligence; Los Angeles (CA); Vor Ort; USD 180.000 - 240.000; Vollzeit

Zusammenfassung

SpaceXSI is recruiting a Technical Account Manager / Solutions Architect to own the technical success of large-scale compute deployments. You will lead implementation, integration, and optimization of GPU/CPU clusters, ensuring high-performance environments from provisioning to steady-state operations.

In a fast-paced, high-expectation team, you will interface with hardware, network, facilities, cloud compute, and program management to deliver end-to-end results. Travel up to 25% may be required.

Qualifikationen

• Bachelor’s degree in computer science, electrical engineering, computer engineering, or other technical discipline.
• 7+ years of hands-on professional experience in large-scale compute, data center, or hyperscale infrastructure environments.
• Experience leading technical implementations involving GPUs/CPUs and high-performance systems.

Aufgaben

• Apply expertise to large-scale compute system development, including design validation, integration, performance tuning, and optimization.
• Act as the primary technical point of contact for compute infrastructure definition, requirements, and delivery across all customer accounts.
• Lead technical implementation, integration testing, provisioning, and go-live activities for GPU/CPU clusters and supporting infrastructure.
• Provide deep expertise on compute-specific elements including GPUs/CPUs, high-performance networking, data center connectivity, and related systems.
• Handle technical escalations, root-cause analysis, troubleshooting, and drive resolution to ensure SOW and SLA compliance.
• Represent compute systems in cross-functional trades, risk discussions, and issue resolution with internal teams, management, and customers.
• Interface with Hardware, Network, Facilities, Cloud Compute, SRE, and Program Management teams to ensure successful end-to-end delivery.
• Participate in verification testing, performance characterization, reliability assessments, and continuous optimization.
• Support expansion planning, capacity scaling, and new use cases across customer accounts.
• Ensure on-time deliverables, proactive risk mitigation, and overall mission success for all customers.

Kenntnisse

Compute infrastructure

GPU/CPU hardware

Networking

Linux

SRE

Technical leadership

Ausbildung

Bachelor's degree in a technical field

Master's degree (preferred)

Tools

InfiniBand

RoCE

NVIDIA networking technologies

NCCL

NVLink

GPU Direct RDMA

Jobbeschreibung

SpaceXSI is recruiting a Technical Account Manager / Solutions Architect to own the technical success of large-scale compute deployments. You will lead implementation, integration, and optimization of GPU/CPU clusters, ensuring high-performance environments from provisioning to steady-state operations.

In a fast-paced, high-expectation team, you will interface with hardware, network, facilities, cloud compute, and program management to deliver end-to-end results. Travel up to 25% may be required.