Senior Technical Account Manager — Remote

Oasis Security; San Francisco (CA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits

Dynamic work environment

Job summary

Oasis Security is seeking a Senior Technical Account Manager for the Bay Area, CA to be the trusted technical voice for customers. This role emphasizes partnership and driving long-term value from our platform. Collaborate with Engineering, Product, and Sales to resolve challenges and guide onboarding processes, ensuring a seamless experience.

You will advocate for customer needs and help shape the future of access management in the cybersecurity domain. Bring your expertise to a fast-growing company backed by top-tier venture capital.

Qualifications

• 5+ years of proven experience in customer facing roles.
• Strong problem-solving skills with the ability to drive resolution.
• Experience providing Cyber/Identity solutions to enterprises.

Responsibilities

• Act as the voice of the customer advocating for needs.
• Lead the technical onboarding process for new customers.
• Establish and maintain relationships with key stakeholders.
• Renew and grow business through upselling and renewals.
• Proactively resolve obstacles affecting customer success.

Skills

Customer facing roles

Problem-solving skills

Cyber/Identity solutions

Communication skills

Job description

Oasis Security is seeking a Senior Technical Account Manager for the Bay Area, CA to be the trusted technical voice for customers. This role emphasizes partnership and driving long-term value from our platform. Collaborate with Engineering, Product, and Sales to resolve challenges and guide onboarding processes, ensuring a seamless experience.

You will advocate for customer needs and help shape the future of access management in the cybersecurity domain. Bring your expertise to a fast-growing company backed by top-tier venture capital.