Senior Technical Account Manager — Remote (South-Central US)

Oasis Security; United States; Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits

Opportunity for career growth

Job summary

Oasis Security is seeking a Senior Technical Account Manager to serve as the trusted technical voice for customers in the South-Central US region. This role is about partnership, acting as a bridge between Oasis and customers' technical teams to implement and derive long-term value from our platform.

The ideal candidate will have a proven record in customer-facing roles and extensive experience with Cyber/Identity solutions, advocating for client needs, driving product adoption, and managing customer relationships effectively. Join us in revolutionizing access management in the age of AI.

Qualifications

• 5+ years of experience in customer-facing roles like Technical Account Manager, Professional Services, or Solution Architect.
• Strong problem-solving skills with ability to troubleshoot complex technical issues.
• Experience in providing Cyber/Identity solutions to enterprise customers.

Responsibilities

• Act as the voice of the customer within the organization, advocating for customer needs.
• Lead the technical onboarding process for new customers.
• Renew and grow business by monitoring customer usage and engagement.

Skills

Customer-facing skills

Problem-solving

Cyber/Identity solutions

Technical onboarding

Relationship management

Job description

Oasis Security is seeking a Senior Technical Account Manager to serve as the trusted technical voice for customers in the South-Central US region. This role is about partnership, acting as a bridge between Oasis and customers' technical teams to implement and derive long-term value from our platform.

The ideal candidate will have a proven record in customer-facing roles and extensive experience with Cyber/Identity solutions, advocating for client needs, driving product adoption, and managing customer relationships effectively. Join us in revolutionizing access management in the age of AI.