Senior Security Tech Account Lead

Oasis Security; Austin (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits

Continuous learning opportunities

Career growth potential

Job summary

Oasis Security is looking for a Senior Technical Account Manager to serve as the trusted technical partner for customers. This role involves guiding customers through implementation, collaborating with other teams, and ensuring customer success while driving product adoption. You will work closely with security teams at major enterprises, providing vital support and strategic direction.

Ideal candidates have over 5 years of customer-facing experience in Cybersecurity and strong problem-solving skills to navigate complex technical challenges. Join Oasis in its mission to empower businesses in a secure digital world.

Qualifications

• 5+ years of experience in customer-facing roles.
• Experience with enterprise customers in Cybersecurity.
• Strong problem-solving skills to troubleshoot complex issues.

Responsibilities

• Act as the voice of the customer within the organization.
• Lead technical onboarding process for new customers.
• Establish relationships with key stakeholders.

Skills

Problem-solving skills

Customer success management

Cyber/Identity solutions knowledge

Communication skills

Relationship management

Job description

Oasis Security is looking for a Senior Technical Account Manager to serve as the trusted technical partner for customers. This role involves guiding customers through implementation, collaborating with other teams, and ensuring customer success while driving product adoption. You will work closely with security teams at major enterprises, providing vital support and strategic direction.

Ideal candidates have over 5 years of customer-facing experience in Cybersecurity and strong problem-solving skills to navigate complex technical challenges. Join Oasis in its mission to empower businesses in a secure digital world.