Senior Technical Account Manager, Public Sector AI & Cloud

Aboutamazon; Arlington (VA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Sr. Technical Account Manager (PubSec) to serve as a principal technical advisor for Enterprise Support customers, guiding planning, deployment, and optimization of AWS services across compute, storage, databases, and AI workflows.

You will work with senior leaders to discuss incidents, risk, and trade-offs, travel up to 10% and maintain strong customer relationships while driving adoption of AWS solutions in public sector and regulated environments.

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications.
• 5+ years of technical engineering experience.
• Experience in a 24x7 operational services or support environment.
• Experience in internal enterprise or external customer-facing environment as a technical lead.

Responsibilities

• The TAM role is not directly hands-on; you will coordinate with engineers to drive resolution and adoption of AWS services.
• You will be the principal technical advisor, guiding customers through planning, building, and optimizing solutions on AWS.

Skills

Distributed apps experience

Technical engineering

24x7 operations

Customer-facing leadership

Job description

Amazon Web Services, Inc. is seeking a Sr. Technical Account Manager (PubSec) to serve as a principal technical advisor for Enterprise Support customers, guiding planning, deployment, and optimization of AWS services across compute, storage, databases, and AI workflows.

You will work with senior leaders to discuss incidents, risk, and trade-offs, travel up to 10% and maintain strong customer relationships while driving adoption of AWS solutions in public sector and regulated environments.