Senior Technical Account Manager - Enterprise Trust Remote

Prove7; United States; Remote; USD 175,000 - 210,000; Full time

Benefits offered by this job

Equity

Remote-first

Health coverage

Parental leave

Learning budget

Travel >50%

Job summary

Prove7 is remote-first across the United States seeking a named technical owner for strategic accounts to keep their governance of agents healthy, trusted, and growing after go-live. You will serve as the technical partner, ensuring deployment health and guiding policy, integrations, and upgrades with engineering and security stakeholders.

The role combines customer success, solutions architecture, and engineering, requiring deep technical depth in APIs, cloud, and identity.

Qualifications

• 4+ years in a technical account management, senior support, sales engineering, or solutions role in enterprise software.
• Deep technical experience with APIs, cloud, identity, and integrations.
• Outstanding relationship skills with engineers and executives; calm in incidents and credible in board-adjacent reviews.
• Strong ownership and accountability for customer problems until solved.
• Clear communication and documented, concise writing.
• Experience with security, IAM/IGA, GRC, or audit-grade systems.
• Familiarity with Java/Spring, React, policy engines (OPA/Rego), or workflow engines (Temporal).
• Background supporting compliance-sensitive enterprises (financial services, healthcare, public sector).

Responsibilities

• Serve as the named technical owner for a portfolio of strategic accounts, deeply fluent in each customer’s architecture and goals.
• Run governance health: Trust Score reviews, policy tuning, connector and framework-alignment checks.
• Be first line for technical guidance — design changes, new use cases, upgrades, and incident coordination with Engineering.
• Lead technical business reviews that show measurable progress on the customer’s secure agentic transformation.
• Help customers safely expand autonomy — new agents, new workflows, new rungs on the Trust Transfer ladder — without regressing trust.
• Be the highest‑fidelity feedback channel into Product and Engineering on what strategic customers need next.

Skills

APIs

Cloud

Identity

Integrations

Java/Spring

React

OPA/Rego

Temporal

Security/GRC

Job description

Prove7 is remote-first across the United States seeking a named technical owner for strategic accounts to keep their governance of agents healthy, trusted, and growing after go-live. You will serve as the technical partner, ensuring deployment health and guiding policy, integrations, and upgrades with engineering and security stakeholders.

The role combines customer success, solutions architecture, and engineering, requiring deep technical depth in APIs, cloud, and identity.