Senior Technical Account Manager – Cybersecurity (Remote, Japan)

Akamai; United States; Remote; USD 76,000 - 127,000; Full time

Benefits offered by this job

FlexBase program

Health and well-being benefits

Job summary

Akamai's Enterprise Security Group seeks a Senior Technical Account Manager for Guardicore, focusing on micro-segmentation, ZTNA, and DNS Firewall protection. You will be the dedicated technical resource, guiding customers through configurations and strategies to maximize platform value.

You will collaborate with services and support teams to resolve issues quickly, map customer environments, and drive long-term success while maintaining strong relationships across organizational levels and

Qualifications

• Customer-facing security experience preferred.
• Strong networking and security fundamentals.
• Proven ability to work with cross-functional teams.

Responsibilities

• Act as the dedicated technical resource for customers with Guardicore platform configurations and use-case strategies.
• Advise on technical challenges and coordinate with services and support for rapid resolutions.
• Map a customer environment, deployment characteristics, and processes to build a success plan.
• Drive value and growth by aligning with customer objectives and coordinating product, support, and services.

Skills

Cyber security

Networking

Windows

Linux

Relationship building

English

Japanese

Job description

Akamai's Enterprise Security Group seeks a Senior Technical Account Manager for Guardicore, focusing on micro-segmentation, ZTNA, and DNS Firewall protection. You will be the dedicated technical resource, guiding customers through configurations and strategies to maximize platform value.

You will collaborate with services and support teams to resolve issues quickly, map customer environments, and drive long-term success while maintaining strong relationships across organizational levels and