Senior Technical Account Architect, Cash App Pay & Afterpay

Block; New York (NY); On-site; USD 113,600 - 195,300; Full time

Benefits offered by this job

Medical insurance

Flexible time off

Retirement savings plans

Job summary

Block is seeking a Senior Technical Account Manager in New York to support Cash App Pay and Afterpay merchants across North America. This role involves serving as a technical partner for large merchants, ensuring their integration success and driving commercial outcomes.

You will utilize your technical skills in HTML, CSS, and JavaScript to solve integration issues, provide education on products, and collaborate with various teams to enhance the merchant experience.

Qualifications

• Senior-level experience in account management or customer success.
• Hands-on technical experience in Solutions Engineering or Technical Consulting.
• Solid understanding of payments infrastructure and e-commerce.

Responsibilities

• Identify post-sales growth opportunities and collaborate with account management.
• Educate merchants on Cash App Pay and Afterpay features.
• Manage integration health monitoring using KPIs.

Skills

Account management

Technical consulting

JavaScript

HTML

CSS

SQL

Payments infrastructure

Monitoring tools

Job description

Block is seeking a Senior Technical Account Manager in New York to support Cash App Pay and Afterpay merchants across North America. This role involves serving as a technical partner for large merchants, ensuring their integration success and driving commercial outcomes.

You will utilize your technical skills in HTML, CSS, and JavaScript to solve integration issues, provide education on products, and collaborate with various teams to enhance the merchant experience.