Senior Technical Account Manager

Summit Funding, Inc.; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

Summit Funding, Inc. is seeking a full-time Senior Technical Account Manager to support Cash App Pay and Afterpay merchants across North America. This role involves managing post-sales technical partnerships, driving merchant growth, and resolving integration issues using HTML, CSS, and JavaScript in a remote capacity.

The ideal candidate will have senior-level experience in account management or a technical role within payments, fintech, or e-commerce, and proficiency in assessing and debugging integration issues.

Qualifications

• Senior-level experience in account management or a client-facing technical role within payments, fintech, or e-commerce.
• Hands-on technical experience in Solutions Engineering, Partner Engineering, or software development.
• Proficiency in JavaScript, HTML, and CSS for assessing and debugging integration issues.

Responsibilities

• Identify and act on post-sales growth opportunities within the merchant portfolio.
• Provide education and quarterly technical reviews to merchants.
• Collaborate cross-functionally with various teams for technical solutions.

Skills

Account management

Technical role experience

JavaScript

HTML

CSS

Payments infrastructure understanding

Job description

Supporting Cash App Pay and Afterpay merchants across North America, the full-time Senior Technical Account Manager will manage post-sales technical partnerships, drive merchant growth, and resolve integration issues using HTML, CSS, and JavaScript in a remote capacity.

Key responsibilities

• Identify and act on post-sales growth opportunities within the merchant portfolio to drive GPV and feature adoption
• Provide education and quarterly technical reviews to merchants, connecting integration health to commercial performance
• Collaborate cross-functionally with various teams to deliver technical and operational solutions that enhance the merchant experience

Required qualifications

• Senior-level experience in account management or a client-facing technical role within payments, fintech, or e-commerce
• Hands‑on technical experience in Solutions Engineering, Partner Engineering, or software development
• Proficiency in JavaScript, HTML, and CSS for assessing and debugging integration issues
• Solid understanding of payments infrastructure, APIs, and e-commerce platforms
• Experience engaging with C‑suite and VP‑level stakeholders, translating technical insights into business‑relevant recommendations