Senior Tech Support Coordinator

All Seniors; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits (health, dental, vision)

Mileage reimbursement

Flexible scheduling

Job summary

All Seniors Foundation in Los Angeles is seeking a Senior Tech Support Coordinator. This role involves providing tech assistance to seniors, conducting workshops, and training volunteer tutors. Ideal candidates should have a strong patience and teaching skills with the elderly, along with comfort in using various tech platforms. The position offers a competitive salary ranging from $45,000 to $65,000, comprehensive benefits, and the opportunity to make a significant impact in the community.

Qualifications

• 1+ years working with seniors, education, or tech support.
• Bilingual ability strongly preferred for broader communication.

Responsibilities

• Provide one-on-one tech support to seniors in homes and senior centers.
• Lead group workshops on tech applications and devices.
• Operate a tech-help phone line for seniors.

Skills

Patience and teaching skills

Comfort with iOS, Android, Windows, macOS

Bilingual ability

Education

High school diploma; bachelor's preferred

Job description

Senior Tech Support Coordinator – Bridge the Digital Divide for LA Seniors

Company: All Seniors Foundation Location: Los Angeles, CA

About Us

All Seniors Foundation is a 501(c)(3) non‑profit committed to improving the quality of life for older adults across Los Angeles County. We provide medical care, in‑home support, hospice and palliative care, cancer navigation, and 200+ other free services to qualifying seniors. Every service is delivered at no cost, regardless of insurance status.

Role Overview

As Senior Tech Support Coordinator, you will help older adults learn to use smartphones, tablets, video calls, telehealth apps, and online benefits portals. You will lead one‑on‑one tech tutoring, group workshops, and a phone helpline—making the digital world accessible to LA seniors.

Key Responsibilities

• Provide one‑on‑one tech support to seniors in homes and senior centers
• Lead group workshops on smartphones, tablets, video calls, telehealth apps, and online portals
• Operate a tech‑help phone line for seniors with daily questions
• Train and supervise volunteer tech tutors
• Develop bilingual training materials (Spanish, Korean, Mandarin, Armenian, etc.)
• Partner with libraries, senior centers, and ISPs on digital‑inclusion programs

Qualifications

• Strong patience and teaching skills with senior populations
• Comfort with iOS, Android, Windows, macOS, video‑call platforms, telehealth apps
• Bilingual ability strongly preferred (Spanish, Korean, Mandarin, Armenian, or other LA‑area languages)
• 1+ years working with seniors, education, or tech support
• High school diploma; bachelor's preferred

What we Offer

• Competitive salary ($45,000–$65,000)
• Comprehensive benefits including health, dental, vision
• Mileage reimbursement for community work
• Mission‑driven impact: closing the digital divide for elders
• Volunteer‑coordination support

How to Apply

Submit your application through the form on this page. Please include your resume and a brief cover letter sharing what draws you to senior care and All Seniors Foundation specifically. Questions? Email [e-mail] with the role title in the subject line.

All Seniors Foundation is an equal‑opportunity employer committed to inclusive hiring practices.

What to Expect on the Job

Your week mixes home visits, library workshops, phone‑helpline shifts, and volunteer‑tutor training. The role rewards endless patience, clear teaching, and the joy of seeing a senior video‑call their grandchildren for the first time.

Why Work with All Seniors Foundation

All Seniors Foundation has grown over the years because the seniors and families we serve trust us — and that trust is built by the team behind every program. Joining us means working alongside committed professionals, having a stable mission‑driven role, and seeing the real impact of your work every single week.

• Competitive pay scaled to LA market rates
• Benefits package including paid time off and health coverage for full‑time roles
• Mission‑driven culture — each role connects directly to senior wellbeing
• Tight‑knit team that supports each other across disciplines
• Flexible scheduling for many positions

Career Development & Training

We invest in our team. Whether you're early‑career or seasoned, you'll have access to continuing education credits, professional certification support, peer mentorship, and clear paths to advance into senior or specialty roles within our organization.

Our Commitment to Inclusive Hiring

All Seniors Foundation is an equal‑opportunity employer. We welcome applicants of every background, identity, and lived experience. Bilingual candidates (Spanish, Korean, Armenian, Mandarin, Tagalog, Russian, Vietnamese, Farsi, Japanese, and other Los Angeles‑area languages) are especially encouraged to apply.