Senior Tech Support Coordinator

All Seniors Foundation; Alhambra (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and dental benefits

Vision benefits

Mileage reimbursement

Job summary

All Seniors Foundation in Los Angeles, CA, seeks a Senior Tech Support Coordinator to help older adults learn smartphones, tablets, and telehealth apps. You will lead one-on-one tutoring, run group workshops, and manage a phone helpline to ensure seniors stay connected.

The role also involves supervising volunteer tutors, creating bilingual training materials, and partnering with libraries and senior centers to advance digital inclusion for LA's aging population.

Qualifications

• Experience working with seniors is valued.
• Minimum education: high school diploma; bachelor’s degree preferred.
• Bilingual ability is strongly preferred (Spanish, Korean, Mandarin, Armenian, or other LA-area languages).

Responsibilities

• Provide one-on-one tech support to seniors in homes and senior centers.
• Lead group workshops on smartphones, tablets, video calls, telehealth apps, and online portals.
• Operate a tech-help phone line for seniors with daily questions.
• Train and supervise volunteer tech tutors.
• Develop bilingual training materials (Spanish, Korean, Mandarin, Armenian, etc.).
• Partner with libraries, senior centers, and ISPs on digital-inclusion programs.

Skills

Patience

Teaching

iOS

Android

Windows

macOS

Video calls

Telehealth apps

Bilingual

Seniors experience

High school diploma

Education

High school diploma

Bachelor’s degree preferred

Job description

Senior Tech Support Coordinator – Bridge the Digital Divide for LA Seniors

• Comprehensive benefits including health, dental, vision

Company: All Seniors Foundation

Location: Los Angeles, CA

About Us

All Seniors Foundation is a 501(c)(3) non-profit committed to improving the quality of life for older adults across Los Angeles County. we provide medical care, in-home support, hospice and palliative care, cancer navigation, and 200+ other free services to qualifying seniors. Every service is delivered at no cost, regardless of insurance status.

Role Overview

As Senior Tech Support Coordinator, you will help older adults learn to use smartphones, tablets, video calls, telehealth apps, and online benefits portals. You will lead one-on-one tech tutoring, group workshops, and a phone helpline — making the digital world accessible to LA seniors.

Key Responsibilities

• Provide one-on-one tech support to seniors in homes and senior centers
• Lead group workshops on smartphones, tablets, video calls, telehealth apps, and online portals
• Operate a tech-help phone line for seniors with daily questions
• Train and supervise volunteer tech tutors
• Develop bilingual training materials (Spanish, Korean, Mandarin, Armenian, etc.)
• Partner with libraries, senior centers, and ISPs on digital-inclusion programs

Qualifications

• Strong patience and teaching skills with senior populations
• Comfort with iOS, Android, Windows, macOS, video-call platforms, telehealth apps
• Bilingual ability strongly preferred (Spanish, Korean, Mandarin, Armenian, or other LA-area languages)
• 1+ years working with seniors, education, or tech support
• High school diploma; bachelor’s preferred

What We Offer

• Competitive salary ($45,000–$65,000)
• Comprehensive benefits including health, dental, vision
• Mileage reimbursement for community work
• Mission-driven impact: closing the digital divide for elders
• Volunteer-coordination support

All Seniors Foundation is an equal-opportunity employer committed to inclusive hiring practices.

What to Expect on the Job

Your week mixes home visits, library workshops, phone-helpline shifts, and volunteer-tutor training. The role rewards endless patience, clear teaching, and the joy of seeing a senior video-call their grandchildren for the first time.

Why Work with All Seniors Foundation

All Seniors Foundation has grown over the years because the seniors and families we serve trust us — and that trust is built by the team behind every program. Joining us means working alongside committed professionals, having a stable mission-driven role, and seeing the real impact of your work every single week.

• Competitive pay scaled to LA market rates
• Benefits package including paid time off and health coverage for full-time roles
• Mission-driven culture — every role connects directly to senior wellbeing
• Tight-knit team that supports each other across disciplines
• Flexible scheduling for many positions

Career Development & Training

we invest in our team. Whether you’re early-career or seasoned, you’ll have access to continuing education credits, professional certification support, peer mentorship, and clear paths to advance into senior or specialty roles within our organization.

Our Commitment to Inclusive Hiring

All Seniors Foundation is an equal-opportunity employer. we welcome applicants of every background, identity, and lived experience.

• Bilingual candidates (Spanish, Korean, Armenian, Mandarin, Tagalog, Russian, Vietnamese, Farsi, Japanese, and other Los Angeles-area languages) are especially encouraged to apply.

Role type

Senior Tech Support Coordinator

Employment type

Full Time Part Time Per Diem

Location

Alhambra CA Beverly Hills CA Burbank CA Compton CA Culver City CA Downey CA El Monte CA Encino CA Glendale CA Hawthorne CA Inglewood CA Lancaster CA Long Beach CA Los Angeles CA Monterey Park CA Norwalk CA Palmdale CA Pasadena CA Pomona CA Santa Clarita CA Santa Monica CA Torrance CA West Covina CA West Hollywood CA Whittier CA