Senior Tech Relationship Architect (vCIO)

jmark-careers; Springfield (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

JMARK seeks a Senior Client Relationship Manager (CRM III) to translate client needs into strategic technical solutions. You will leverage extensive technical expertise and long-standing client management experience to drive value and retention.

The role involves executive-level interactions and cross-functional collaboration to deliver results. You will manage complex interactions with Board and C-level executives, lead discussions on technology strategy, and orchestrate agreements that benefit

Qualifications

• Exceptional written and oral communication skills.
• Ability to work independently and within a team.
• Strong time management and organizational abilities.
• Experience in client relationship management or sales.
• Willingness to travel within the sales territory.

Responsibilities

• Demonstrate knowledge of the JMARK Optimized Solution Stack (JOSS).
• Communicate the scope of work for JMARK solutions.
• Collaborate with Architects and Service Teams on solution architectures.
• Cultivate consultative client relationships and position as trusted tech advisor.
• Develop sales strategies to navigate budget discussions with clients.
• Coordinate with cross-functional teams to achieve joint success.
• Lead or participate in sales presentations and kickoff meetings.
• Prepare QBRs and schedule quarterly business reviews with C-level contacts.
• Capture client objectives in QBRs and translate to actionable items.
• Manage renewal timelines and objectives to retain/grow the client base.
• Maintain professional appearance and be willing to travel the territory.

Skills

Communication

Time management

Team collaboration

Client relationship management

Sales acumen

Travel willingness

Job description

JMARK seeks a Senior Client Relationship Manager (CRM III) to translate client needs into strategic technical solutions. You will leverage extensive technical expertise and long-standing client management experience to drive value and retention.

The role involves executive-level interactions and cross-functional collaboration to deliver results. You will manage complex interactions with Board and C-level executives, lead discussions on technology strategy, and orchestrate agreements that benefit