Senior Tech Program Lead - Enterprise Deployments (Remote)

Hardware FYI; Georgia; Remote; USD 103,000 - 165,000; Full time

Benefits offered by this job

Competitive salary and 401k with match

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness Programs

Emotional & Mental Wellness support

Learning & Development programs

Employee Resource Groups (ERGs)

Snacks in offices

Job summary

Axon is seeking a Senior Technical Program Manager to lead end-to-end enterprise deployments for Strategic and Global customers, from planning through deployment, acceptance and adoption.

You will partner with Product, Engineering and Delivery teams to translate complex requirements into executable plans, manage risks, and drive alignment across stakeholders in fast-paced, high-stakes environments while advancing Axon’s mission to protect life.

Qualifications

• 10+ years of experience leading complex technical programs in enterprise SaaS, hardware-enabled platforms, or mission-critical environments.
• Program management fundamentals including scope, schedule, risk, dependency, and change management.
• Experience partnering cross-functionally with Product, Engineering, Sales, and Services to drive aligned execution.
• Ability to operate effectively in ambiguous, fast-moving environments, making sound decisions without complete information.
• Excellent communication skills, with the ability to translate complex technical concepts for executive, technical, and customer audiences.
• Demonstrated capability managing multiple programs simultaneously while maintaining priorities and outcomes.
• Analytical and problem-solving skills with a bias toward practical, scalable solutions.
• Experience identifying and implementing process improvements that improve delivery quality and customer outcomes.
• Bachelor’s degree in Business, Engineering, Information Systems, or equivalent practical experience; PMP certification preferred.

Responsibilities

• Own end-to-end delivery of complex, enterprise-scale programs for Strategic and Global customers, driving execution from planning through deployment, acceptance, and adoption.
• Lead multiple high-impact programs simultaneously, maintaining disciplined control over scope, timeline, dependencies, and risk in dynamic environments.
• Partner closely with Product and Engineering to translate customer and regulatory requirements into executable delivery plans, making informed tradeoffs when constraints arise.
• Serve as a trusted program lead for customers and internal stakeholders—bringing clarity, confidence, and calm leadership in high-stakes situations.
• Drive alignment across Sales, PSO, Engineering, Product, and external partners, ensuring teams are focused on the work that matters most.
• Anticipate risks and constraints early, surface them clearly, and act decisively to mitigate issues before they impact delivery or customer trust.
• Lead program-level change management, adapting plans as requirements evolve while maintaining momentum and accountability.
• Communicate complex technical and operational topics with precision—tailoring messaging for executive, technical, and frontline audiences.
• Champion continuous improvement by identifying delivery gaps, refining processes, and helping scale repeatable, enterprise-ready execution models.
• Contribute to a team-first culture by mentoring peers, sharing lessons learned, and raising the bar for program execution across the organization.

Skills

Enterprise SaaS

Program management

Cross-functional collaboration

Ambiguity handling

Executive communication

Multi-program leadership

Analytical problem solving

Process improvement

Ownership

Bachelor’s degree / PMP preferred

Education

Bachelor’s degree in Business, Engineering, Information Systems, or equivalent practical experience

Job description

Axon is seeking a Senior Technical Program Manager to lead end-to-end enterprise deployments for Strategic and Global customers, from planning through deployment, acceptance and adoption.

You will partner with Product, Engineering and Delivery teams to translate complex requirements into executable plans, manage risks, and drive alignment across stakeholders in fast-paced, high-stakes environments while advancing Axon’s mission to protect life.