Senior Tech Operations Leader — Automation & Monitoring

Humana Inc; Dallas (TX); Hybrid; USD 107,000 - 147,000; Full time

Job summary

Humana Inc. seeks a Senior Technology Leadership professional to join its IT Operations team, focusing on automation, monitoring, and process improvement. You will support the Application Operations Center and Post Production Validation, guiding onshore and offshore resources to deliver reliable service.

The role emphasizes dashboard development, testing strategies, and collaboration with stakeholders to drive innovation while adhering to Humana's quality and regulatory standards.

Qualifications

• Bachelor’s degree or equivalent in a technical field.
• 5+ years in engineering or related roles.
• Hands-on with monitoring tools and automation.

Responsibilities

• Collaborate with leadership to support Application Operations Center and Validation teams.
• Identify and implement automation opportunities to reduce manual work.
• Develop and maintain dashboards to track KPIs for leadership.
• Ensure compliance with regulatory requirements and standards.
• Coordinate with onshore/offshore teams to execute tasks.

Skills

Monitoring & analytics

Automation & scripting

Java

Python

Education

Bachelor's degree or equivalent

Tools

Dynatrace

ThousandEyes

Splunk

Automation tooling

Job description

Humana Inc. seeks a Senior Technology Leadership professional to join its IT Operations team, focusing on automation, monitoring, and process improvement. You will support the Application Operations Center and Post Production Validation, guiding onshore and offshore resources to deliver reliable service.

The role emphasizes dashboard development, testing strategies, and collaboration with stakeholders to drive innovation while adhering to Humana's quality and regulatory standards.